Canmore Trails and Tales Inc
Banff, AB

Job details
Temporary | Permanent | Part-time | Seasonal | Full-time | Casual | Contract
3 hours ago
Benefits
Casual dress
Flexible schedule
Skills
Public speaking
Wilderness First Aid certification (any Canadian issuer)
Environmental education
First Aid Certification
Driving
Client services
Class 4 Licence
Customer service orientation
Customer support
Guest services
Communication skills
Teaching
Team coordination
Driving Licence
Time management
Full job description
Overview

Embark on an exhilarating winter season as a Winter Adventure Guide and Driver for the upcoming 2026/27 season! This dynamic role combines the thrill of leading outdoor adventures with the responsibility of safe and efficient transportation. As a key ambassador of our winter experience, you will inspire guests through engaging activities, ensure their safety, and deliver exceptional customer service in a lively, energetic environment. If you’re passionate about winter sports, outdoor education, and creating unforgettable memories, this is your chance to shine in a vibrant team dedicated to adventure and excellence.

Duties

Lead and facilitate a variety of winter outdoor activities such as snowshoeing, Ice Walks, or guided nature walks with enthusiasm and professionalism
Safely operate and drive Class 4 shuttles to transport guests between activity sites and accommodations
Provide clear, engaging instructions and safety briefings to guests of all ages, ensuring they feel confident and excited about their experience
Maintain high standards of customer service by addressing guest inquiries promptly and courteously throughout their visit
Assist in setting up equipment, preparing activity areas, and ensuring all safety protocols are followed diligently
Support team coordination by communicating effectively with colleagues to ensure smooth operations during busy periods
Promote environmental awareness and responsible outdoor practices to enhance guests’ appreciation of nature
Requirements

Strong public speaking skills to confidently deliver instructions and safety information in an engaging manner
Proven customer service experience with a friendly, approachable demeanor
Excellent time management skills to coordinate activities efficiently within tight schedules
Leadership qualities with the ability to motivate and guide groups safely through outdoor adventures
Effective communication skills for clear interactions with guests and team members alike
Teaching experience or background in outdoor education is a plus, demonstrating the ability to educate while entertaining
Valid driver’s license with clean driving record; experience operating snow vehicles or similar equipment is preferred
Join us for an unforgettable winter season where your energy fuels adventure! We are committed to providing paid positions that foster growth, teamwork, and memorable experiences for both staff and guests. If you’re ready to lead exciting outdoor excursions while ensuring safety and fun at every turn, we want to hear from you!

Pay: $25.00-$30.00 per hour

Expected hours: 20.0 – 35.0 per week

Benefits:

Casual dress
Flexible schedule
Application question(s):

Have accommodation in Banff or Canmore for the duration of the winter 2026/27 season.
Licence/Certification:

OCC, IGA, ACMG Guide Certification (preferred)
First Aid (16hr) or WFA Issued in Canada and Valid (required)
Class 4 Alberta Driver Licence (preferred)
Drivers Licence and Personal Vehicle (required)
Location:

Banff, AB (required)
Work Location: In person