Banff Caribou Properties Ltd.
 
1000-600 Banff Ave, Banff, AB
Permanent, Full-time
 
Job details
Job type
Permanent
Full-time
Shift and schedule
Weekends as needed
Evening shift
Holidays

Location
1000-600 Banff Ave, Banff, AB

Full job description
Want to be part of something fresh, bold, and uniquely Banff ?
Join Good Folk as Floor Manager
At Good Folk, we’re redefining Banff’s dining experience with warm hospitality, elevated comfort food made from locally sourced ingredients, and a curated selection of unexpected wines and cocktails. Our restaurant offers a refined yet relaxed vibe that celebrates connection—between guests, flavours, and the mountains we call home.
As Floor Manager, you’ll lead the Front of House team, ensuring smooth, thoughtful service at every table. Working closely with the General Manager, you’ll play a key role in shaping and developing our service culture.
We’re looking for someone who is passionate about leadership, loves building strong service teams, and thrives in a fast-paced, guest-focused environment. If you’re ready to help shape one of Banff’s most exciting dining concepts, we want to hear from you.

What You’ll Do:
Lead by example with a confident, warm, and approachable presence on the floor.
Coach and support servers and hosts to deliver intuitive, high-quality guest service.
Collaborate with the bar team and leadership to refine our beverage program.
Oversee guest flow and service standards throughout each shift.
Assist with scheduling, inventory, and daily operations.
Recruit, train, and develop a high-performing, passionate team.
Ensure compliance with health, safety, and liquor service regulations.
Jump in wherever needed—this is a hands-on, “lead from the floor” role.
Foster a positive, respectful, and team-first work environment.
What We’re Looking For:
Experience as a floor manager, supervisor, or senior server (fine or elevated dining preferred).
ProServe certification (required).
Strong food and wine knowledge with a passion for guest storytelling and service.
Calm, confident leadership style with excellent communication skills.
Bubbly, team-oriented personality with a solutions-focused, guest-first mindset.
Flexibility to work mornings, mid, and evening shifts, weekends, and holidays.
Currently living in the Bow Valley or willing to relocate.
Be part of a vibrant, growing team in a truly unique mountain setting. At Good Folk, every shift is an opportunity to make guests feel at home while delivering elevated experiences.
Ready to lead with heart, hands-on energy, and style? Apply now.

If you’re ready to take the next step in your career, BCP offers an outstanding environment with opportunities for advancement, a fun work atmosphere, and exceptional benefits.

Please note: Only candidates selected for further consideration will be contacted.

BCP is committed to creating a workplace where everyone can succeed. As a signatory to the Bow Valley Workplace Inclusion Charter, we are dedicated to building a diverse, equitable, and inclusive team. We actively work to remove barriers for applicants and team members from equity-seeking groups. If you require assistance with the application process or need accommodations, please reach out to us at careers@banfflodgingco.com or 403-760-8521.