Parks Canada
 
Banff, AB
$52,053–$58,597 a year
Parks Canada
Banff, AB
$52,053–$58,597 a year

Job details

Pay
$52,053–$58,597 a year
Shift and schedule
Overtime
Weekends as needed

Location
Banff, AB

Full job description
Parks Canada - Heritage Programs – Cave and Basin National Historic Site and Banff Park Museum National Historic Site
Banff (Alberta), Banff National Park of Canada (Alberta)
GT-01
Seasonal Indeterminate and Term Employment - Various lengths starting Spring/Summer 2025
$52,053 to $58,597 (per year)
Closing date: 31 March 2025 - 23:59, Pacific Time

Who can apply: Persons residing within a 150 km radius of the Town of Banff, Alberta. Parks Canada Agency considers applications from individuals who have legal status to work in Canada. Please indicate in your application the reason for which you are entitled to work in Canada: Canadian Citizenship, permanent resident status, or work permit.
Apply online

Important messages
We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.

Important Information:
1. Applications for this inventory competition will be pulled on October 21, 2024. Subsequent applications will be pulled if and when required.
2. Living accommodations will not be provided.
3. You must provide contact information for 3 work references.
4. No Cover Letter Required – Respond to questions in the on-line application.

Note: Additional information may be requested after closing date for screening and/or assessment purposes.

We will only accept on-line applications received via the jobs.gc.ca site. Persons who are unable to apply on-line must contact rhbanff-banffhr@pc.gc.ca prior to the closing date.

In support of achieving a diversified workforce, consideration may be given to candidates who self-identify as belonging to one of the designated employment equity groups under the Employment Equity Act: women; Aboriginal peoples; visible minorities; persons with disabilities.

*** NOTE: When submitting your application to this selection process, you will be required to answer screening questions to demonstrate how you meet the Essential Qualifications (Education and all Essential Experiences).

Your job application must clearly demonstrate that you meet all the pre-screening requirements in order to move on to the next step. Please explain how you meet the essential criteria of education and experience. Do not forget to specify the period during which you have held each function (month and year), and where you acquired the qualification. The answers to the pre-screening questions will be the main source of information that the assessment board members will be using to determine whether you have the essential qualifications for education and experience. Your resume must corroborate your answers to the pre-screening questions. The lack of information in the form requested may result in the rejection of your application.

Duties
Working under supervision of Interpretation Officer/Coordinators, the Heritage Presenter delivers interpretive presentations, programs, activities and special events that engage Canadians and other visitors in the learning, enjoyment, connection to, and appreciation of the natural and cultural heritage of the Cave and Basin and Banff Park Museum National Historic Sites. Candidates should also demonstrate flexibility in response to the organization’s changing needs and will be able to learn quickly and pick up new methods and techniques both within and outside their current area of expertise.

This position is responsible for:

Presenting meaningful, captivating and enjoyable interpretation programs and activities that enhance the overall visitor experience of the national historic sites
Perform cashier duties, sell permits; assist in the operation of sales outlets
Greet and orient visitors; deliver reception, orientation, public safety and visitor experience information
Adapt information when delivering presentations to address the needs of specific visitor groups and individuals, to reflect a target market and personal approach
Participate in the coordination and delivery of familiarization tours for clients and tourism industry stakeholders
Participate in the coordination and delivery of after-hours special events and private functions
Intent of the process
This process may be used to create a list of qualified candidates to staff similar positions with various tenures, security levels or linguistic profiles in same or other parts of the country.

Positions to be filled: Number to be determined

Information you must provide
Your résumé.

Contact information for 3 references.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)
A secondary school diploma or approved alternatives or acceptable combination of education, training, experience or traditional knowledge relevant to position.

Education equivalency: An acceptable combination of individual courses or experience relevant to the position (i.e. interpretation, performing arts, and public speaking, museum studies, cultural knowledge, history or other discipline and life experiences relevant to the position) will be considered.

Degree equivalency

EXPERIENCE IN:
Delivery of interpretive programs, performing arts, museum education or storytelling
Responding to public and visitor inquiries, providing guidance and information
Performing operational logistics including following opening and closing procedures, experience in handling cash and operating point of sales terminal
The following will be applied / assessed at a later date (essential for the job)
Various language requirements
English Essential/ Bilingual Imperative (-B/-B)

Information on language requirements

KNOWLEDGE OF:
General knowledge of the Banff Park Museum and Cave and Basin national historic sites
Communication, presentation and interpretive techniques such as storytelling, demonstrations and guided tours
ABILITIES:
Visitor/Client Focus: provide service excellence to visitors and external/internal clients, and maintain a positive and energetic attitude while continuously engaging with high volumes of people and a busy environment
Communication through Interpretation: Listen to others and communicating articulately to inform, influence and engage visitors to the national historic sites
Teamwork: Work collaboratively with others to achieve organizational goals
Ability to accept constructive feedback and engage in ongoing learning and improvement
PERSONAL SUITABILITY:
Personally connects with others
Takes responsibility
Exercises sound judgment
Communicates effectively
Demonstrates Integrity
The following may be applied / assessed at a later date (may be needed for the job)
Asset Qualifications:
The following qualifications may be applied and/or assessed because they are beneficial in carrying out the duties of the position. They may be used in screening, assessment or determining right fit for this selection process, so please describe how you meet any of the following criteria.

Experience working in or with Indigenous communities
OPERATIONAL REQUIREMENTS:
Willing and able to work weekends, irregular hours, overtime and/or statutory and provincial holidays
Willing and able to work from various locations
Make moderate physical effort to sit and stand for prolonged periods and/or clean facilities/grounds
Willing and able to work outdoors and be exposed to various weather conditions
Willing and able to demonstrate tasks to others
Conditions of employment
Successful completion and maintenance of reliability security clearance including fingerprints
Willing and able to wear a Parks Canada uniform and/or dress in period costumes
Other information
The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Parks Canada is committed to the principles of diversity and employment equity under the Employment Equity Act, and strives to ensure that our workforce reflects the diverse nature of Canadian society. In support of achieving a representative workforce, preference may be given to qualified candidates who self-identify as belonging to an employment equity group such as Indigenous peoples, persons with disabilities, LGBTQ2+ youth, minority Francophones, and members of racially minoritized groups and encourage applicants to self-identify in their application.

The Parks Canada Agency is established as a separate employer in the Federal Public Service under the Financial Administration Act. Persons appointed to the Agency continue to be part of the Public Service. The Parks Canada Agency operates under its own human resources framework outside of the Public Service Employment Act and in line with values of fairness, competence and respect, and its operating principles.

In accordance with paragraph 8(2)(a) of the Privacy Act, information or material, whether provided directly by the candidate or otherwise obtained by the selection board, used during the selection process for the purpose of assessing a candidate may be used as part of the selection review and recourse processes. Such relevant information may be provided to third parties, such as other candidates or their representatives, who have a legitimate reason to be aware of that information.

Persons are entitled to participate in the appointment process in the official language of their choice.

We thank all those who apply. Only those selected for further consideration will be contacted.