Banff Avis Car Rental Customer Service Agent

Avis Budget Group
317 Banff Ave, Banff, AB
$16–$17 an hour - Part-time, Permanent
Job details

$16–$17 an hour
Job type
Shift & schedule
Weekends as needed
Day shift
Monday to Friday
On call
Pulled from the full job description
Flexible schedule
On-site parking
Store discount

As a Rental Agent you understand that our company is dedicated to delivering great customer service. Everyday is an opportunity to meet people from around the world and help find the right solutions for their personal or business needs.


You are the first point of contact with the customer. You must be courteous and approachable.
Answer all customer inquiries at the front counter, over the phone and through email.
Create reservations using the provided computer systems.
Inspection of vehicles for cleanliness and/or damage.
Highly responsible for the security of vehicles and office equipment.
Must be available and able to communicate efficiently through text, calls and emails.
Extremely fast paced environment with continuous movement of vehicles. You must be able to keep track of all vehicles and inventory.
Up-selling and Cross-selling is required.

Ability to deliver great customer experience by having strong communication skills that allow you to comfortably speak with customers.
Sales driven, self-motivated, personable and dependable.
You must posses a high level of detail to ensure proper customer and vehicles details are correct.
At least six months of experience in a role where sales and/or customer service were key elements of your duties is preferred.
You’re approachable, a good listener, and empathetic. Ability to work with a team or independently.
Ability to maintain composure and customer focus while solving customer or technical issues.
Basic computer skills in order to enter information into our database.
Driving experience with a valid Driver's License and a good driving history.
Extremely Competitive Position with Sales Goals.
Auto Detailing
Must be available weekends
Will need clean 3 year drivers abstract, and criminal record check before hire

Company discounts.
Uniform provided.
Job Types: Part-time

Part-time hours: 24-30 per week

Wage: $16.00 - $17.00 per hour

Job Types: Part-time, Permanent
Part-time hours: 24-30 per week

Salary: $16.00-$17.00 per hour


Flexible schedule
On-site parking
Store discount
Flexible Language Requirement:

French not required

Day shift
Monday to Friday
On call
Weekends as needed
Ability to commute/relocate:

Banff, AB: reliably commute or plan to relocate before starting work (required)

Secondary School (preferred)

Customer service: 2 years (preferred)
Work Location: In person

Expected start date: 2023-09-18

Popular in Canada's National Parks

Banff is a town located within Banff National Park in Alberta, Canada, known for its stunning mountain scenery and outdoor recreational opportunities. If you're considering working in Banff, here are a few things to keep in mind:

Banff, Alberta's Tourism Employment Industry

Banff heavily relies on tourism, and many job opportunities are linked to the hospitality and service sectors. Hotels, restaurants, shops, and outdoor activity providers often hire seasonal staff, especially during peak tourist seasons.

Banff Alberta's Seasonal Employment

Many positions in Banff are seasonal, with higher demand during the summer and winter months when tourists visit for outdoor activities, skiing, and sightseeing.

Banff National Park's Employmment Accommodations

The town is relatively small, and housing can be competitive. It's a good idea to secure accommodation before arriving, especially during peak seasons.

Canadian Work Permits

If you're not a Canadian citizen or permanent resident, you may need a work permit to legally work in Banff. Ensure you have the necessary documentation before seeking employment.

Banff, Alberta's Outdoor Lifestyle

Banff is a haven for outdoor enthusiasts. If you enjoy activities such as hiking, skiing, or mountain biking, you'll find plenty of opportunities to indulge in your favorite pastimes.

Jobs in the Community of Banff, Alberta

The town has a close-knit community, and living in Banff offers a unique experience. If you enjoy a small-town atmosphere and connecting with like-minded individuals, it can be a rewarding place to live and work.

Transportation in and Around Banff, Alberta

Banff is well-connected by road, and public transportation options are available. However, having a vehicle might be convenient, especially if you plan to explore the surrounding areas.

Before making any decisions, research specific Banff job opportunities, seasonal Tourism trends, and accommodation options. The lifestyle and activities that Banff offers are terrific, but considering all employment and lifestyle changes will ensure it aligns with your job preferences and interests.