Moxy (By Marriott) Banff
555 Banff Avenue, Banff, AB
$16.50–$17.50 an hour - Permanent, Full-time
Moxy (By Marriott) Banff
555 Banff Avenue, Banff, AB
$16.50–$17.50 an hour
Job details

Pay
$16.50–$17.50 an hour
Job type
Full-time
Permanent
Shift and schedule
8 hour shift
Weekends as needed
Morning shift
+ show more

Location
555 Banff Avenue, Banff, AB

Benefits
Pulled from the full job description
Dental care
Discounted or free food
Flexible schedule
Life insurance
On-site parking
Store discount
Vision care

Full job description
Moxy Guest Service Crew

Owned and operated by Canalta Family of Hotels, Marriott Moxy Banff is a unique place for the fun and young at heart. Moxy is for Play. Seriously. The energetic and stylish alternative to the typical hotel experience, Moxy is designed for always-on guests seeking fun new experiences in the hotel and city they’re in. Our lively communal spaces and energetic Crew help guests have a good time by creating moments of spontaneous playfulness.

Moxy Crew take work seriously, but they never take themselves too seriously. They delight in creating a light and playful atmosphere, and are warm and friendly to those around them, welcoming all. We’re looking for people who: love doing it all, always think outside the box, enjoy chatting it up with guests, live in the now but know what’s next, and have high energy and a do-it-yourself attitude.

Who we are looking for:

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a “guest first” mindset. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Guest Experience Specialist makes transactions feel like part of the experience.

What you are responsible for:

· Ensuring a safe workplace & maintaining confidentiality

· Guest Service Crew will be on their feet and moving around (stand, sit, or walk for an extended period)

· Taking a hands-on approach to their work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping).

· Upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional.

· Providing courteous assistance to guests and team members as needed, reinforcing all Moxy Hotel policies and procedures.

· Leading by example at an extremely high level

· Actively work to be a part of high functioning, motivated and engaged team.

· Maintaining the highest of cleanliness standards according to Moxy Standards

· Maintain a safe working environment.

· Moxy Bar & Front Desk are the same. We would cross train on the bar.

What we need from you:

· Work authorization for Canada.

· Alberta ProServe (Required)

· Living in Banff or willing to relocate

What’s in it for you:

· A fun and dynamic work environment

· A competitive wage, tips & benefits

· Marriott Friends & Family discounts across the world

· Food & Beverage Discounts

· Team member discounts at Canalta managed hotels

· Staff Accommodation Available

Job Types: Full-time, Permanent

Pay: $16.50-$17.50 per hour

Expected hours: 40 per week

Additional pay:

Bonus pay
Commission pay
Tips
Benefits:

Dental care
Discounted or free food
Flexible schedule
Life insurance
On-site parking
Store discount
Vision care
Flexible language requirement:

French not required
Schedule:

8 hour shift
Day shift
Evening shift
Every Weekend
Holidays
Monday to Friday
Morning shift
On call
Weekends as needed
Experience:

Bartending: 1 year (preferred)
Front desk: 1 year (required)
Licence/Certification:

Smart Serve (preferred)
Work Location: In person

Expected start date: 2024-10-28