Herrington's Luxury Floral Design Banff Customer Experience Specialist

Herrington's Luxury Floral Design
Banff, AB
$18–$20 an hour - Part-time, Full-time
Herrington's Luxury Floral Design
Banff, AB
$18–$20 an hour
Job details

Pay
$18–$20 an hour
Job type
Full-time
Part-time
Shift and schedule
8 hour shift
Weekends as needed
Day shift
Monday to Friday

Location
Banff, AB

Full job description
Overview
We are seeking a dedicated and enthusiastic Customer Specialist to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. Your ability to communicate effectively and analyze customer needs will be essential in ensuring a positive experience. If you are passionate about customer service and have a knack for sales, we want to hear from you!

Duties
- Provide outstanding customer service by addressing inquiries and resolving issues promptly.
- Engage with customers over the phone, ensuring excellent phone etiquette at all times.
- Utilize upselling techniques to promote additional products and services effectively.
- Analyze customer needs and provide tailored solutions to enhance their experience.
- Perform data entry tasks accurately to maintain up-to-date customer records.
- Communicate clearly and professionally in both English and Spanish, if bilingual.
- Collaborate with team members to improve processes and enhance customer satisfaction.

Qualifications
- Proven experience in customer service or sales roles is preferred.
- Strong communication skills, both verbal and written, with an emphasis on phone etiquette.
- Ability to analyze situations and provide effective solutions.
- Bilingual proficiency in English and Spanish is a plus but not required.
- Familiarity with data entry processes and attention to detail is essential.
- A positive attitude and a willingness to learn are crucial for success in this role.

Join us as a Customer Specialist and play a key role in delivering exceptional service while contributing to our team's success!

Please apply in person with a Resume we are open 9-6, 7 days a week 365 days a year

Job Types: Full-time, Part-time

Pay: $18.00-$20.00 per hour

Expected hours: 24 per week

Flexible language requirement:

French not required
Schedule:

8 hour shift
Day shift
Monday to Friday
Weekends as needed
Work Location: In person

Expected start date: 2024-10-16

Popular in Canada's National Parks

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Book Banff

Banff is a town located within Banff National Park in Alberta, Canada, known for its stunning mountain scenery and outdoor recreational opportunities. If you're considering working in Banff, here are a few things to keep in mind:

Banff, Alberta's Tourism Employment Industry

Banff heavily relies on tourism, and many job opportunities are linked to the hospitality and service sectors. Hotels, restaurants, shops, and outdoor activity providers often hire seasonal staff, especially during peak tourist seasons.

Banff Alberta's Seasonal Employment

Many positions in Banff are seasonal, with higher demand during the summer and winter months when tourists visit for outdoor activities, skiing, and sightseeing.

Banff National Park's Employmment Accommodations

The town is relatively small, and housing can be competitive. It's a good idea to secure accommodation before arriving, especially during peak seasons.

Canadian Work Permits

If you're not a Canadian citizen or permanent resident, you may need a work permit to legally work in Banff. Ensure you have the necessary documentation before seeking employment.

Banff, Alberta's Outdoor Lifestyle

Banff is a haven for outdoor enthusiasts. If you enjoy activities such as hiking, skiing, or mountain biking, you'll find plenty of opportunities to indulge in your favorite pastimes.

Jobs in the Community of Banff, Alberta

The town has a close-knit community, and living in Banff offers a unique experience. If you enjoy a small-town atmosphere and connecting with like-minded individuals, it can be a rewarding place to live and work.

Transportation in and Around Banff, Alberta

Banff is well-connected by road, and public transportation options are available. However, having a vehicle might be convenient, especially if you plan to explore the surrounding areas.

Before making any decisions, research specific Banff job opportunities, seasonal Tourism trends, and accommodation options. The lifestyle and activities that Banff offers are terrific, but considering all employment and lifestyle changes will ensure it aligns with your job preferences and interests.