Banff Caribou Properties Ltd.
 
1000-600 Banff Ave, Banff, AB
Permanent, Full-time
Banff Caribou Properties Ltd.
1000-600 Banff Ave, Banff, AB
Job details

Job type
Permanent
Full-time
Shift and schedule
Weekends as needed
Holidays

Location
1000-600 Banff Ave, Banff, AB

Benefits
Pulled from the full job description
Dental care

Full job description
Are you ready to join the leadership team at Banff’s newest restaurant? Good Folk, located in the Otter Hotel, is seeking a passionate and dedicated Floor Manager to help shape our Front of House (FOH) operations and deliver an unparalleled guest experience.

About Us:
Good Folk is set to redefine Banff's dining scene, blending warm hospitality with exceptional cuisine. As a part of the Otter Hotel, our goal is to create a memorable dining experience that draws locals and visitors alike. Our leadership team is focused on developing top-tier service, creating unique beverage menus, and cultivating a dynamic and supportive work environment.

Your Role:As the Floor Manager, you will:
Lead FOH staff by example, setting the tone for attentive, high-quality service.
Train and develop a stellar FOH team, ensuring each member understands our commitment to excellence.
Collaborate on creating innovative beverage menus that complement our cuisine and elevate the guest experience.
Foster a positive and inclusive work culture that encourages growth and teamwork.
Manage daily operations, including scheduling, inventory control, and ensuring service standards are consistently met.
Good Folk is a part of the Banff Caribou Properties (BCP) portfolio of restaurants and has access to the supports and structure at BCP but operates as an independent restaurant. BCP is a growing hospitality company with ample opportunities for growth and movement as you shape your career.

At BCP, we value our team members and offer a comprehensive benefits package that extends beyond the basics:
Health and Dental Benefits for you and your family’s peace of mind.
Employee Shareholder Eligibility, allowing you to invest in our collective success.
Home Loan Eligibility to support your homeownership dreams.
Anniversary Bonuses, discounted ski passes, free golf passes, and exclusive health & wellness programs to enhance your well-being.
Complimentary Hotel Stays and Food & Beverage Discounts at all BCP restaurants, making it easy to enjoy the best we have to offer.
What We’re Looking For:
Able to take risks, show initiative, and seek innovative solutions.
Driven to amaze guests every day and is proficient at listening and learning from feedback.
Professional and accountable, while also being flexible and responsive.
Understands that hard work builds trust and creates opportunities.
Prior experience as a manager or supervisor within a restaurant or bar environment.
Natural leadership skills, including the ability to train others.
Comfortable with basic math skills in practical settings.
Highly flexible, with solid interpersonal skills.
Excellent written and verbal communication skills.
Fun and passionate about what you do.
Hands-on approach and willingness to get involved in all aspects of the operation.
Lives in the Bow Valley or is willing to relocate.
Able to work a flexible schedule including evenings, weekends, and holidays.
Please note that only applicants selected for further consideration will be contacted.

Banff Lodging Co. is committed to building a workplace where everyone can succeed and belong. As a Signatory to the Bow Valley Workplace Inclusion Charter we continue to work on our ongoing commitment to build an even more diverse, equitable, and inclusive team environment. We are working to eliminate barriers for applicants and team members from equity-seeking groups. If you can’t apply online or need an accommodation during the application or hiring process, please contact us at hr@banfflodgingco.com or 403-760-8521.