Rimrock Resort Hotel Primrose Dining Room Manager

The Rimrock Resort Hotel
300 Mountain Ave, Banff, AB
Job details

Job type
We truly believe that our continued success is a result of our employee contributions. Positive attitudes, exceptional customer service skills and working as a team is really what makes The Rimrock the most desired hospitality experience in the Canadian Rockies. We pride ourselves on welcoming each new employee onto our team and helping them develop skills and knowledge to further their careers. It is our mandate to promote from within and facilitate both personal and professional growth and development.

To manage the day to day business within the Primrose Restaurant.
Duties and Responsibilities
Ensure all staff on the floor are meeting and exceeding Rimrock standards of guest satisfaction and service
Provide leadership, problem solving and decision making in all areas
Provide ongoing training, motivating, and monitoring of staff
Achieve and/or exceed sales projections
Regular communication with Supervisors and Captains
Monitor cost of outlets within approved budget
Creation of schedule within payroll budget
Conduct employee performance reviews
Provide discipline when necessary and complete required documentation
Interview/ Hiring new employees
Handle guest requests and complaints and authorize compensation when necessary
Maintain and establish relations with internal and external suppliers and representatives
POS upkeep and programming
Attend weekly department Manager meetings
Completion of all office duties and meeting deadlines
Menu and function planning
Provide floor support when business levels require including expediting food, preparing and serving beverages, conducting quality checks etc.
Adhere to and enforce organizational policies and proceduresActively contribute to a positive and motivating work place
Physical Demands
Requires significant walking and standing
Frequent lifting and carrying up to 11 pounds / 5 kg
Occasional lifting and carrying up to 22 pounds / 10 kg
Occasional sitting and use of a computer
Completion of Grade 12 or equivalent
Post-secondary education in Hospitality/Tourism is an asset
Alberta ProServe Certification
2-3 years of managerial experience
Knowledgeable in a variety of liquor and wines
Ability to multitask and prioritize
Strong communication and interpersonal skills
Competent in Micros POS and Open Table software
Comfortable using Microsoft Word, Excel, and Outlook
Ability to remain composed while working in a fast-paced environment
Creative problem solving skills
Thank you for your interest in joining our team! We share in your excitement to live and work in the Canadian Rockies.

The Rimrock Resort Hotel is a Bow Valley Workplace Inclusion Charter signatory. We value the diversity of our employees and invite applications from all candidates. If you are contacted by a Recruiter, please let them know if there is any stage of the recruitment process that you will need support or accommodations for.

Popular in Canada's National Parks

Banff is a town located within Banff National Park in Alberta, Canada, known for its stunning mountain scenery and outdoor recreational opportunities. If you're considering working in Banff, here are a few things to keep in mind:

Banff, Alberta's Tourism Employment Industry

Banff heavily relies on tourism, and many job opportunities are linked to the hospitality and service sectors. Hotels, restaurants, shops, and outdoor activity providers often hire seasonal staff, especially during peak tourist seasons.

Banff Alberta's Seasonal Employment

Many positions in Banff are seasonal, with higher demand during the summer and winter months when tourists visit for outdoor activities, skiing, and sightseeing.

Banff National Park's Employmment Accommodations

The town is relatively small, and housing can be competitive. It's a good idea to secure accommodation before arriving, especially during peak seasons.

Canadian Work Permits

If you're not a Canadian citizen or permanent resident, you may need a work permit to legally work in Banff. Ensure you have the necessary documentation before seeking employment.

Banff, Alberta's Outdoor Lifestyle

Banff is a haven for outdoor enthusiasts. If you enjoy activities such as hiking, skiing, or mountain biking, you'll find plenty of opportunities to indulge in your favorite pastimes.

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The town has a close-knit community, and living in Banff offers a unique experience. If you enjoy a small-town atmosphere and connecting with like-minded individuals, it can be a rewarding place to live and work.

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Banff is well-connected by road, and public transportation options are available. However, having a vehicle might be convenient, especially if you plan to explore the surrounding areas.

Before making any decisions, research specific Banff job opportunities, seasonal Tourism trends, and accommodation options. The lifestyle and activities that Banff offers are terrific, but considering all employment and lifestyle changes will ensure it aligns with your job preferences and interests.