Pursuit Collection
 
1 Mountain Ave, Banff, AB
Full-time

Job details


Job type
Full-time
Benefits
Pulled from the full job description
Discounted or free food
What will be your daily pursuit?:
Lead an engaged and enthusiastic team at one of Canada’s most iconic attractions offering a best-in-class attraction experience for guests and staff.
Overview:
Work in a dynamic, culturally diverse team from around the globe
Work experience in an iconic, unforgettable, and inspiring location
Free access to Pursuit attractions for staff and family, send a friend at half the price!
Discounted hotel stays under Pursuit’s lodging offerings, and discounted food & beverage and retail experiences
The chance to work in an inclusive culture and make life-long friends
Access to subsidized mental health and wellness resources
Opportunities for career growth or future work at other Pursuit locations
Access to one of the world’s most beautiful and iconic National Parks
Responsibilities:
Maintain and contribute to a safe and healthy workplace while enforcing all safety procedures
Support, train, coach, encourage and ensure that each member of the team provides an interactive and professional guest experience, aiming above and beyond our guests’ expectations
Cover front line roles and directly serve our guests.
Contributes to the overall cleanliness of all gondola facilities particularly in the operations department areas
Act in a manner so that every guest interaction is treated as an opportunity to “WOW” the guest, and that any guest complaints are resolved to the satisfaction of the guest
Maintain friendly, professional relationships with all Pursuit employees
Collaborate with Operations Manager and Operations Coordinator to coordinate staffing, training, and development
Carries out duties as assigned by Operations Manager
Qualifications:
Guest service-oriented mindset and a passion for delivering memorable experiences
Mature, energetic, dependable, and self-motivated, with strong organizational skills
Proven history of safe work practices
Strong customer service skills
Demonstrates key leadership qualities
Ability to reason, react, and listen with quick, thoughtful judgement, while remaining calm under pressure
Lift operations experience an asset
Computer knowledge and experience
First Aid Training and Driver’s license an asset
To honour our Always Honest policy all employees must consent to a criminal record check
Work Environment:
Beautiful. You’ll work in iconic, unforgettable and inspiring locations. You’ll see amazing scenery and wildlife. You’ll participate in team events – and fun!
Independent. You’ll spend your days in and around National Parks
Remote. Our home is filled with trees, lakes and blue-bird skies; rather than buildings, freeways and smog. Connect with friends around a bonfire instead of through WiFi
Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) required
Full time and part time positions available
This job description describes this role at a high level, but no document can anticipate every single task, issue or project that could come up. We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole.

To handle this job successfully, any person hired must be able to perform responsibilities as described. Pursuit will make any reasonable accommodation to help a person with disabilities perform their job. This job is based in Alberta, Canada. Relocation to the area and the legal ability to work in Canada is required.
Equal Employment Opportunity Information: Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit values diverse backgrounds and experience and we welcome all who are eligible to work in Canada to apply! We thank all candidates for their interest, however, please note that only applicants selected for further consideration will be contacted. If selected for an interview, please advise us if you require an accommodation.