Brewster's Mountain Lodges Guest Service Agent

Brewster's Mountain Lodges & Adventures
Banff, AB
$17–$19 an hour - Full-time, Part-time, Permanent
Job details
$17–$19 an hour
Job type
Work authorization (Required)

Pulled from the full job description
Company events
Dental care
Extended health care
Life insurance
Full Job Description
Brewster's Mountain Lodge is looking for a friendly, reliable, outgoing person to fill the position of Guest Service Agent.

Duties Include:

Welcoming guests, Check in/out guests
Making reservations, answering phones
dealing with third party bookings
Assisting guests with any inquiries, providing information on area and activities
taking payments, deposits, making change, balance your shift end
responding and handling messages, emails, faxes, mail
communicate with both housekeeping and maintenance teams reporting any requests, concerns, needs
ensure daily pass-ons' are completed and action any items during your shift
follow all policies and procedures established by the company
coverage of night audit (when needed) for any vacation, illnesses, etc
perform other duties as assigned by management

Excellent English Language Skills spoken and written
Friendly, outgoing, helpful
self motivated and can work as a team or alone
Computer Skills, knowledge of Word, Excel, Outlook, PMS
Attention to detail
Accurate in money handling, being able to balance all transactions
Previously worked in the guest service industry
Speaks other languages (asset)
Worked in hotels before (asset)
Completed or enrolled in hospitality (asset)
Only those legally able to work in Canada will be considered.

We offer subsidized staff accommodation for the successful candidates. (Private bedroom, shared common areas).

Job Types: Full-time, Part-time, Permanent
Part-time hours: 30-40 per week

Salary: $17.00-$19.00 per hour


Company events
Dental care
Extended health care
Life insurance

8 hour shift
Day shift
Evening shift
Morning shift
Night shift
Weekend availability
Supplemental pay types:

Commission pay
Ability to commute/relocate:

Banff, AB: reliably commute or plan to relocate before starting work (required)
Application deadline: 2022-10-20
Expected start date: 2022-10-24

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Hiring 2 candidates for this role

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