Banff Centre World Tour Manager

Banff Centre for Arts and Creativity

Banff, AB•Hybrid remote

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Full Job Description
World Tour Manager
Banff Centre for Arts and Creativity aims to inspire everyone who attends our campus – artists, leaders, and thinkers – to unleash their creative potential.

We acknowledge, with deep respect and gratitude, our home on the side of Sacred Buffalo Guardian Mountain. In the spirit of respect and truth, we honour and acknowledge the Banff area, known as “Minhrpa” (translated in Stoney Nakoda as “the waterfalls”) and the Treaty 7 territory and oral practices of the Îyârhe Nakoda (Stoney Nakoda) – comprised of the Bearspaw, Chiniki, and Goodstoney Band – as well as the Tsuut’ina First Nation and the Blackfoot Confederacy comprised of the Siksika, Piikani, Kainai. We acknowledge that this territory is home to the Shuswap Nations, Ktunaxa Nations, and Metis Nation of Alberta, Region 3. We acknowledge all Nations who live, work, and play, help us steward this land, and honour and celebrate this place.

The Opportunity
The World Tour Manager is accountable for the scheduling, implementation, coordination, delivery and financial operations of the Banff Centre Mountain Film Festival World Tour and all its programs, including all theatrical and virtual screenings, and all other digital activities.

Collectively, these programs represent the world’s foremost mountain film tour and Banff Centre’s largest outreach program. The position is responsible for approximately 1100 live presentations in over 550 different locations each year as well as all virtual program delivery. Screenings are presented in over 45 countries, with a global audience exceeding 550,000 each year. The work is performed according to broad direction and strategy, developed by the Director – Festival and World Tour.

Roles and Responsibilities
Reporting to the Director, Festival and World Tour, below are some key accountabilities:

Financial / Contractual

Direct accountability for financial operations for all components of the World Tour
Supervises all day-to-day budget administration and management (invoicing, cheque requisitions, purchase orders, monitoring, etc.) Completes all monthly and final financial reconciliation for each of the tour areas
Negotiates fees and finalizes a contract for each tour location
Responsible for developing annual and three-year budgets and targets in consultation with the Director – Festival and World Tour and ensures revenue targets established for the tour are met while striving to exceed these targets
Negotiates license agreements for all film content and manages filmmaker royalty payments and screening reports

Supervises all program administration including program operations and attendance, Mountain Culture orientation and training, booking space and equipment, and financial reconciliation.
Acts as general liaison with Over-the-top streaming (OTT) platform vendor for tour

Engages in extensive external contact with confirmed/potential tour hosts involving contract negotiations, presentation planning, film program recommendations, resolution of operations or technical problems, suitability of operational methods etc.
Engages in extensive internal contact with Banff Centre staff concerning marketing and promotion, sponsorship, programming, production of tour programs and financial services.
Engages extensively with filmmakers or production companies to negotiate royalty payments and music rights, and to co-create tour edits and versioning.
Ensures timely responses to worldwide audience questions and concerns, including personal replies when needed.
Ensures post event feedback is requested and reviewed for each event.
Program - Tour Delivery

Ensures effective planning and scheduling of all tour delivery methods (live and virtual) as needed, to maximize effective use of resources.
Solicits and assesses suitability and contracts for new tour locations and international partners.
Supervises all program administration including all communication and correspondence with tour locations, monitoring tour operations and attendance, contract compliance, overseeing travel arrangements for on-site tour coordinators, management of vehicle purchase/leasing/rental, coordination of cell phone use, equipment purchases and maintenance, financial reconciliation, and writing seasonal and year-end reports.
Supervises all film production related administration including communication and correspondence with filmmakers, tour hosts, and internal production staff.
Ensures that tour host sponsor obligations (prize delivery, recognition, etc.) are met at all tour events
Collaborates with other Mountain Culture and Marketing staff, to create, produce and distribute Mountain Festival promotional material including the magazine , in print and online.
Organizes structure and systems to ensure effective cooperation and communication between office, road, and technical staff to plan and deliver all screening elements.
Leads annual planning process to review all feedback and systems, assessing and implementing improvements.
Oversees translation and subtitling projects involving tour hosts, Mountain Culture staff, filmmakers, Media and Production staff, and translators.
Human Resource Management, Team Building

Enables the Mountain Culture tour staff to function as a high performing team at all times, maintaining open communication, clear objectives and priorities, and a culture of positive behavioral intent that is consistent and in alignment with Banff Centre values and is welcoming and inclusive, supporting a diverse workforce.
Ensures that employees fully understand their roles, responsibilities, and performance standards and provide ongoing formal and informal feedback, coaching and support as employees strive to achieve expectations.
Provides day to day leadership, direction and supervision to direct reports effectively allocating assignments across the Mountain Culture Tour Coordination Team. (Oversees workload).
Fosters an internal culture that maintains the highest standards for customer service, excellence of staff, participant and guest experience, and fiscal, operational, and organizational integrity.
Ensures a positive and safe work environment for all Banff employees, aligned with Banff Centre’s policies including but not limited to code of ethics, anti-harassment policies, contractual obligations, and strategic directions.
Maintains effective working relationships with team members, internal partners, customers, the union and other stakeholders.
Qualifications and Educational Requirements
Post-secondary degree or diploma in business Administration, Event Management, or equivalent experience
5+ years of professional related experience within a film tour, event or festival environment
Demonstrated ability to strategize, set and meet goals
Proven leadership, organizational and project management skills
Proven financial management skills, including the ability to optimize results based on budget limits and opportunities
Understanding and awareness of the broader mountain culture community (history, people, values, current issues)
Strong interpersonal and supervisory skills; ability to seek collaborative solutions and to persuade others
Excellent communication skills
Ability to work effectively under pressure, flexible and adaptable to shifting priorities
Ability to manage multiple projects at once with appropriate attention to detail
High level of commitment to customer service and professionalism
Ability to develop and maintain positive working relationships with a wide variety of partners including many international contacts with different languages and cultures
Ability to develop and maintain positive working relationships with a wide variety of internal and external stakeholders
Additional languages an asset
Willingness to work flexible, irregular hours when required
Employment Terms and Benefits
In accordance with the terms of employment governing Management/PSP employees, this is a salaried, fulltime position, subject to a 6 month probationary period.
The successful candidate will enjoy twenty paid vacation days and four personal days annually, extended medical and dental benefits, and participation in an employer-matched pension plan.
Benefits of working at Banff Centre are:
Staff housing options (based on availability)
Hybrid Work Environment
Professional Development
Staff cafeteria and restaurant discounts
Onsite fitness facility at a discounted rate – first month free for new staff!
Application Process
We are accepting applications for the World Tour Manager until 11:59pm MST on October 31, 2022
Candidates offered a position with Banff Centre, in this capacity, will be required to obtain a criminal record check verifying a clear record before a final job offer can be finalized.
Visa Requirements: Candidates must be legally eligible to work in Canada. Banff Centre is unable to assist candidates in obtaining Canadian work authorization.

Commitment to Diversity

Banff Centre for Arts and Creativity is committed to creating an equitable, diverse, and inclusive campus for students, faculty, staff and visitors. Guided by our values, Banff Centre is rooted in Alberta with provincial, national and global impact. Our strength arises from inclusion; the diversity of people, ideas, perspectives, and cultural backgrounds in our work and team. We encourage women; First Nations, Métis and Inuit persons; members of visible minority groups; persons with disabilities; persons of any sexual orientation or gender identity and expression to apply.

FOIP Statement

Banff Centre for Arts and Creativity, through its third-party vendor, collects and stores information applicable to the candidate profile you create when you submit the information asked for above. The use and disclosure of the collected information is for the sole purpose of job search and placement activities for Banff Centre. The information is subject to the Freedom of Information and Protection of Privacy Act. The information will be retained and when disposed of it is done so in a secure matter.

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