Fuze HR Solutions Inc.
Banff, AB

Job details
Permanent
6 hours ago
Skills
French
Hotel housekeeping management
Hotel and accommodations experience
Operations management
Inventory management
Team leadership
Shift management
Complaint handling
Quality assurance
Client services
Cleaning
Personnel management
Guest services
Cross-functional collaboration
Guest issue resolution
Client interaction
Team coordination
Cross-functional communication
Performance evaluation
Full job description
**Location**
Banff, Alberta, Canada
Staff Accommodation, Benefits, and Manager Meal Plan are provided

**About Us**
We are a hospitality company operating premier resort destinations in the Canadian Rocky Mountains. We pride ourselves on delivering exceptional accommodations, dining, and recreational experiences to leisure travelers from around the world. Our commitment to excellence and guest satisfaction defines everything we do.

**The Opportunity**
We are seeking an experienced Housekeeping Manager to lead our housekeeping operations and ensure the highest standards of cleanliness, quality, and guest satisfaction. In this permanent role, you will oversee daily housekeeping activities, manage team performance, and maintain operational excellence across our resort property. This position offers the opportunity to make a direct impact on guest experiences and lead a dedicated housekeeping team in a dynamic resort environment.

**Key Responsibilities**
Supervise and manage the housekeeping team, including scheduling, training, and performance evaluation
Maintain and enforce high standards of cleanliness and quality throughout guest areas and back-of-house spaces
Coordinate daily housekeeping operations and respond to maintenance or quality issues promptly
Manage housekeeping inventory, supplies, and equipment
Communicate with other departments to ensure seamless guest service and operational coordination
Monitor compliance with health, safety, and hospitality standards
Address guest concerns related to housekeeping services and ensure guest satisfaction
**Qualifications**
Proven experience in housekeeping operations and management within a hospitality setting
Strong leadership and team management skills
Excellent attention to detail and commitment to quality standards
Ability to work effectively in a fast-paced, guest-focused environment
Familiarity with housekeeping systems and best practices
Knowledge of French or bilingual capability is a plus
**Working Conditions**
This is a permanent position based in Banff, Alberta. The role involves supervision of housekeeping operations in a resort hospitality environment. Given the nature of housekeeping operations, the position may involve periods of physical activity typical to hospitality management. The start date is November 23, 2026.

**Compensation**
Competitive Salary with Benefits.

**Equal Opportunity**
We are committed to creating an inclusive workplace and welcome applications from all qualified candidates. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or any other protected characteristic.