Fuze HR Solutions Inc.
Banff, AB

Job details
Permanent
6 hours ago
Skills
French
Record keeping
Hotel housekeeping management
Operations management
Sanitation
Client communication
Shift management
English
Complaint handling
Supervising experience
Quality assurance
Client services
Quality Control
Cleaning
Training & development
Guest services
Cross-functional collaboration
Tracking inventory levels
Guest issue resolution
Team motivation
Communication skills
Client interaction
Team coordination
Cross-functional communication
Time management
Full job description
**Location**
Banff, Alberta, Canada
Accommodation Provided with Benefits and Manager Meal Program

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**About Us**

We are a hospitality company dedicated to delivering exceptional resort experiences in the stunning Canadian Rocky Mountain region. Our properties blend comfort, elegance, and outstanding service to create memorable stays for our guests. We take pride in maintaining the highest standards of cleanliness and hospitality across all our operations.

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**The Role**

We are seeking an experienced Assistant Housekeeping Manager to join our team at our Banff resort property. In this permanent position, you will support the Head Housekeeping Manager in overseeing daily housekeeping operations, ensuring our guests experience immaculate accommodations and public spaces. This role combines hands-on housekeeping expertise with supervisory responsibilities, requiring both leadership capability and a strong commitment to operational excellence.

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**Key Responsibilities**

Assist in supervising and coordinating housekeeping staff across assigned shifts
Ensure all guest rooms and common areas meet our quality standards
Support training and development of housekeeping team members
Monitor inventory and communicate supply needs to management
Address guest concerns and resolve housekeeping-related issues promptly
Maintain detailed records of housekeeping operations and staffing
Collaborate with other departments to ensure seamless guest experiences
Uphold health, safety, and sanitation standards throughout the property
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**Qualifications**

Proven experience in housekeeping operations, with supervisory or lead experience preferred
Strong knowledge of housekeeping practices, standards, and procedures
Excellent organizational and time-management skills
Ability to lead, motivate, and train team members
Professional communication skills and customer-service orientation
Reliability and flexibility to meet operational needs
Bilingual capability (English/French) is an asset
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**Working Conditions**

This role involves typical housekeeping operations in a resort hospitality environment. The position requires standing for extended periods, physical activity, and attention to detail.

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**Equal Opportunity**

We are committed to creating an inclusive workplace and welcome applications from all qualified candidates. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or any other protected status.