Fuze HR Solutions Inc.
Banff, AB

Job details
Permanent | Full-time
6 hours ago
Skills
Record keeping
Food and beverage experience
Customer relationship building
Operations management
Team leadership
Client communication
Performance management
Event management experience
Schedule management
Quality assurance
Client services
Quality Control
Sales orientation
Customer relationship management
Food service experience
Organizational skills
Personnel management
Guest services
Customer service management
Cross-functional collaboration
Suggestive selling
Guest issue resolution
Client interaction
Team coordination
Cross-functional communication
Event logistics coordination
Full job description
**Location**
Banff, Alberta, Canada

Accommodation and Benefits are provided

---

**About Us**

We are a hospitality company that operates premier mountain resorts in one of Canada's most spectacular alpine destinations. Our properties offer world-class accommodations, recreational activities, and unforgettable tourism experiences. We are committed to delivering exceptional guest experiences and creating a welcoming environment for both visitors and team members.

---

**The Role**

We are seeking an Assistant Food and Beverage Banquet Manager to join our team at our Banff location. In this permanent position, you will play a key role in coordinating and executing banquet events while maintaining the highest standards of guest satisfaction and service excellence. This is a front-of-house role that combines operational management with direct guest interaction, requiring strong sales acumen and a passion for creating memorable experiences.

---

**Key Responsibilities**

Coordinate and oversee banquet events from planning through execution, ensuring all details align with guest expectations and company standards
Manage guest interactions and resolve concerns with professionalism and courtesy
Supervise and support banquet staff to ensure smooth event operations and excellent service delivery
Identify upselling opportunities and contribute to revenue growth through consultative sales approaches
Maintain quality control across food presentation, service timing, and overall event execution
Collaborate with kitchen and service teams to ensure seamless event delivery
Assist in scheduling, training, and performance management of banquet personnel
Maintain detailed event records and documentation
---

**Qualifications**

Demonstrated experience in food and beverage operations, hospitality, or event management
Strong sales and customer service skills with a track record of creating positive guest experiences
Excellent communication and interpersonal abilities
Ability to work effectively in a fast-paced, team-oriented environment
Organizational skills and attention to detail
Flexibility to work varied schedules as required by event operations
---

**Working Conditions**

This is a permanent, full-time position. The role operates within a standard hospitality environment typical of food service and guest-facing operations. The mountain resort setting offers a unique and dynamic work environment.

---

**Compensation**

Competitive compensation package. Please inquire about specific salary details during the application process.

---

**Equal Opportunity**

We are an equal opportunity employer committed to building a diverse and inclusive workplace. We welcome applications from all qualified candidates and provide accommodations throughout the recruitment and employment process as needed.