Banff Park Lodge
Banff, AB

Job details
Permanent | Full-time
9 hours ago
Benefits
Extended health care
Dental care
Discounted or free food
Employee assistance program
Life insurance
Skills
On-the-job training delivery
Food and beverage experience
ProServe
Customer service
Team leadership
Restaurant management
Wine service
Cashiering
Supervising experience
Client interaction
Full job description
COMPANY OVERVIEW

Our hotel collection operates 3 hotel properties, allwithin walking distance: Banff Park Lodge, Bow View Lodge, and Peaks Hotel & Suites, 2 restaurants located in the Banff Park Lodge: La Terrazza and Crave Mountain Grill, and the Moon Crest Café. Staff and guests enjoy the ideal location, a short walk to our active and lively downtown Banff on one side and the serene and peaceful Bow River on the other.

THE ROLE

Thank you for your interest in joining our team as Food and Beverage Supervisor at Crave.

Employee Benefits (subject to change):

Shared room in staff accommodation ranging from $8.00 - $16.50 per day (based on availability),
Free duty meals in the Staff Cafeteria, serving hot meals for lunch and dinner daily,
Staff rates and friends and family rates at our hotels and restaurants,
Health benefits available for full-time staff after 6 months of employment, including life insurance, dental, medical and drug coverage,
Frequently held staff events and involvement opportunities,
Uniforms supplied and free dry cleaning available for work attire. You will only need to provide your own footwear (black, closed toe, polishable, and non-slip is beneficial),
Employee Assistance Program, providing free professional counselling sessions,
Free Canoe Rentals at Banff Canoe Club in the summer,
Ski pass discounts and subsidy program available in the winter,
Use of hotel pool and gym facility (restrictions apply),
Employee Referral Program,
And more!
Duties Include (but are not limited to):

Help oversee restaurant operations, especially in the absence of the Restaurant Manager,
Maintain a deep knowledge of food and beverage menus, including daily specials, and be able to describe them to staff and guests,
Ensure wine and other beverages are served in the appropriate glassware,
Present bills to customers and accept payment,
Flexible schedule required,
Improve service and profitability,
Provide training to new staff and ongoing training of existing staff,
Support staff with a hands-on leadership approach to ensure great customer service,
And other duties as assigned.
Ideal Candidate:

Has a flexible work schedule and available to work mornings, afternoons, evenings, weekends, and holidays,
Has a minimum of 1 year of food and beverage supervisor experience,
Must have an Alberta Pro Serve certificate (required),
Has a dynamic personality and excellent customer service skills,
Shows strong leadership and interpersonal skills with an aptitude for training,
Brings a positive attitude and strong teamwork abilities.
INCLUSION COMMITMENT

We are proudly committed to creating an inclusive, safe, and equal work environment for all. We find strength in having a diverse team and want our people to succeed and thrive inside and outside of work. We do not tolerate any form of discrimination, including in recruitment, based on race, colour, religion, gender and sexuality, nationality, age, disability, Aboriginal/Native American status, or other.

If you need support of any kind — such as communication support, accessibility accommodations, or other assistance — we’re happy to consider all requests. Please email hradmin@banffparklodge.com with the subject “APPLICANT ASSISTANCE REQUEST”.

We thank all candidates for their application.

Job Types: Full-time, Permanent

Pay: $20.00-$21.00 per hour

Benefits:

Dental care
Discounted or free food
Extended health care
Life insurance
Application question(s):

How many years of serving experience do you have?
When are you available to start?
How long do you plan to stay in Banff?
Please state your pronoun (optional).
Do you require staff housing?
Do you require assistance during the application process, such as help with interviews, forms, communication, or other? If so, please send an email to hradmin@banffparklodge.com with the subject “APPLICATION ASSISTANCE REQUEST” to request assistance OR indicate Not Applicable (N/A).
Licence/Certification:

Wine Certification (preferred)
Work Location: In person