Banff Caribou Properties Ltd.
  
Banff, AB
Permanent, Full-time
Banff Caribou Properties Ltd.
Banff, AB
Job details

Job type
Permanent
Full-time
Shift and schedule
Weekends as needed
Night shift
Day shift
Holidays

Location
Banff, AB

Full job description
BCP offers a friendly place to work in the heart of Banff. We have jobs for people who love nature and adventure. You will be part of a team that cares about good service and teamwork.

Why Work With Us?
Employee Housing: We offer housing to help you settle in.
Career Growth: Learn new skills and move up in your job.
Great Team: Work with people from all over the world.
Many Perks: Discounts, events, benefits to make your life outside of work better.
Fun and Adventure: Live and work in a beautiful place with many outdoor activities.
Diverse and Inclusive Team: Join a global team that values diversity and inclusion.

Our Front Office teams ensure all guests receive an exceptional experience; before, during and after their stay. Our Night Auditor is an integral part of our Front Office team ensuring that a smooth operation occurs at night by completing the reconciliation of the financial totals for the day and making sure guests' needs are met even at the late hours of the day.
This role combines 3 daytime shifts as a Front Desk Agent with 2 overnight shifts as a Night Auditor, balancing guest services and nighttime financial tasks.

Duties and Responsibilities
Answer all in-coming phone calls in a professional manner to the standard set by BCP.
Process check-ins and check-outs, verify billing, create reservations, and process special requests.
Share general information on points of interest in the area and services in the community.
Complete Night Audit process including system shutdown, computer back-up and system maintenance.
Provide role of security to ensure guest safety and property security at night;
Process wake-up calls.
Balance the daily transactions to Property Management System.
Prepare selected reports for accounting and management.
Understand basic accounting principles including debit and credit transactions.
Work safely. Obey all health and safety policies and procedures and report injuries and hazards immediately.
Additional duties may be assigned to help meet guest and business needs.
Skills and Experience
Self-motivator with outgoing personality, strong interpersonal communication and commitment to providing a high level of guest service.
Excellent written and verbal communication skills and numerical proficiency is an asset.
Ability to work in a fast-paced environment.
Ability to work a flexible schedule including weekends and holidays.
Prior experience in a customer focused role is an asset.
A positive team player attitude and a strong willingness to learn.
Previous Front Desk experience is an asset.
BCP provides the best perks and benefits in town that are designed to enhance your life in Banff. While the full list of benefits is available here, here are a few highlights that our employees love:
Affordable and clean employee housing.
Annual anniversary bonus of up to $1000
Food and beverage discounts at all of our restaurants and cafes.
Health and wellbeing programs, including free yoga, discounted ski passes, complimentary canoe and golf passes, and discounted fitness club memberships.
Discounts on spa services, movie passes, and rental/retail goods.
Complimentary hotel stays at any of our 15 hotels!
Fun employee events and opportunities to meet people.
Opportunity to invest in our Employee Share Ownership Program.
If you’re ready for an exciting opportunity to work in a breathtaking location, apply today and start living your dream in Banff!
Please note: Only candidates selected for further consideration will be contacted.
BCP is dedicated to fostering a workplace where everyone can thrive. As a signatory to the Bow Valley Workplace Inclusion Charter, we are committed to building a diverse, equitable, and inclusive team. We strive to eliminate barriers for applicants and team members from equity-seeking groups. If you need assistance with the application process or require accommodations, please contact us at careers@banfflodgingco.com or 403-760-8521.