Castle Mountain Chalets
 
100 Bear St, Banff, AB T1L 1A5
From $21 an hour - Full-time
Castle Mountain Chalets
100 Bear St, Banff, AB T1L 1A5
From $21 an hour
Job details

Pay
From $21 an hour
Job type
Full-time
Shift and schedule
8 hour shift
Overtime
Weekends as needed


Location
100 Bear St, Banff, AB T1L 1A5

Benefits
Pulled from the full job description
Casual dress
Company car
Company events
Dental care
Discounted or free food
Extended health care
Flexible schedule

Full job description
About Us

Embark on a unique journey in the heart of the Canadian Rockies with our exceptional team. We are dedicated to creating unforgettable experiences for our guests by sharing our passion and expertise. Join us at our remote wilderness lodge nestled in Banff National Park, conveniently situated between the renowned Lake Louise and the charming Town of Banff. Say goodbye to the daily commute and say hello to the occasional moose encounter on your way to the office. Surrounded by breathtaking peaks, valleys, and passes in the Bow Valley, the lodge provides an unparalleled backdrop for back-country skiing, hiking, biking, and paddling adventures.

The Role

We are seeking a Housekeeping Supervisor to lead our team of dedicated room attendants, ensuring the delivery of exceptional customer service.

Responsibilities include organizing employee shifts, providing training, and motivating team members while maintaining the cleanliness of private and public areas. Success in this role requires a solid understanding of sanitation regulations and effective team management.

Your primary goal will be to ensure the seamless operation of our daily housekeeping activities, guaranteeing guest satisfaction.

Responsibilities

Train room attendants on cleaning tasks
Oversee the housekeeping team
Inspect rooms and common areas for cleanliness
Schedule shifts and arrange replacements in case of absence
Establish and educate staff on cleanliness, tidiness, and hygiene standards
Motivate team members and address any on-the-job issues
Respond to customer complaints and special requests
Monitor and replenish cleaning product stock, including floor cleaner, bleach, and rubber gloves
Participate in large cleaning projects as required
Ensure compliance with safety and sanitation policies in all areas
Complete monthly inventory and ordering
About You

Willing to commit to a 12-month employment agreement
Confident, upbeat, and positive attitude
Previous experience as a Housekeeping Supervisor or in a similar role
Hands-on experience with cleaning and maintenance tasks
Ability to operate industrial cleaning equipment and products
Excellent organizational and team management skills
Stamina to handle the physical demands of the job
Flexibility to work various shifts, including holidays and weekends
Current legal ability to work in Canada for at least 18 months
Housing

Subsidized daily rent of $12
Recently renovated accommodation building with 8 private rooms on the hotel property
1-minute walk to work, 25-minute drive to Banff or Lake Louise
Fully furnished bedrooms and common area
Linens provided
Each bedroom has a full ensuite bathroom with a shower
Fully equipped kitchen with 2 ovens, microwaves, sinks, and essential kitchenware
Each employee has their own full-sized refrigerator in the kitchen
Free Wi-Fi and cable
Free laundry
Free parking
Perks

Subsidized team events and activities
Free gear rental (mountain bikes and snowshoes)
Organized trips into town for supplies (groceries/shopping) and fun
Close proximity to trails and outdoor activities
30% off in the general store
50% off guest room for friends and family
Compensation

Starting wage of $21 per hour
Participation in the lodge Leisure credit program
Annual bonus
Job Type: Full-time

Pay: From $21.00 per hour

Additional pay:

Bonus pay
Overtime pay
Retention bonus
Benefits:

Casual dress
Company car
Company events
Dental care
Discounted or free food
Extended health care
Flexible schedule
On-site gym
On-site parking
Store discount
Wellness program
Flexible language requirement:

French not required
Schedule:

8 hour shift
Day shift
Holidays
Weekends as needed
Ability to commute/relocate:

Banff, AB T1L 1A5: reliably commute or plan to relocate before starting work (required)
Language:

English (required)
Work Location: In person