Banff Park Lodge Food Service Supervisor

Banff Park Lodge
201 Lynx St, Banff, AB
$19 an hour - Permanent, Full-time
Job details

$19 an hour
Job type
Shift and schedule
Weekends as needed
Morning shift
Evening shift
Day shift
Pulled from the full job description
Dental care
Discounted or free food
Life insurance
Tuition reimbursement
Full job description
Welcome! - Banff Park Lodge collection of hotels operates 3 properties - Banff Park Lodge Resort Hotel & Conference Center, Bow View Lodge, and Peaks Hotel & Suites - all with an ideal location, steps away from lively downtown Banff on one side and from peaceful, glacier-fed Bow River on the other.

We are seeking someone who can work with us as a Food Service Supervisor. In this role, you would typically work 2 supervising shifts and 3 serving shifts a week.

We are proud to say that we are a Bow Valley Workplace Inclusion Charter Signatory and we welcome people of all lifestyles, origins, beliefs and other.

Duties Include (but are not limited to):

Improve service and profitability
Train new and existing staff
Support staff by taking a hands-on approach to ensure great customer service
Ensure food, beverage, and service quality control
Address guest complaints quickly and professionally
Describe and advise on menu items and daily specials
Describe and advise on wine selection and serve wine in appropriate wine glassware
Present bills to customers and accept payments
Flexible schedule required
Ideal Candidate:

Wine certification required
Has a minimum of 1 year of food and beverage supervisor experience
Alberta Pro Serve certificate required
Has a dynamic personality and excellent customer service skills
Brings a positive attitude and strong teamwork abilities
Shows strong leadership and interpersonal skills with an aptitude for training
Employee Incentives:

Staff accommodation starting at $8.00/day (based on availability)
Discounted rates available to stay at our properties and dine in our restaurants
Health benefits available after 6 months of employment, including life insurance, dental, medical and drug coverage
Uniforms supplied along with free dry cleaning available
Payroll deduction available for a local gym membership
Frequently held staff events
Staff Cafeteria serving lunch and dinner daily, (Duty meals provided when working as Supervisor)
Job Types: Full-time, Permanent

Salary: $19.00 per hour


Dental care
Discounted or free food
Life insurance
Tuition reimbursement

Day shift
Evening shift
Morning shift
Weekends as needed
Supplemental pay types:

Bonus pay
Overtime pay
Application question(s):

How many years of serving experience do you have?
We provide support in the recruitment process to candidates with accessibility needs. Please advise if you require any adjustments.
When are you available to start?
Please state your pronoun (optional).
How long do you plan to stay in Banff?

Wine Certification (required)
Work Location: In person