DUER 
317 Banff Avenue, DUER, AB T1L 1H1
$19–$21 an hour - Part-time
 
Job details
Pay
$19–$21 an hour
Job type
Part-time

Location
317 Banff Avenue, Banff, AB T1L 1H1

Benefits
Pulled from the full job description
Store discount

Full job description
TEAM LEAD (PT)

ABOUT US

At DUER we turn fashion into technical apparel for an active lifestyle, because we believe you should be able to do everything you do in a day without having to change your clothes. Inspired by the modern, active individual, a clothing line for men and women that maximizes performance without sacrificing style. From denim that you can cycle in, to pants that eliminate sweat, DUER enables you to do everything you do in a day – in style.
We’re expanding our retail doors, and are looking for passionate Team Leads to bring salesmanship and leadership to our New store, Banff ! Having a passion for customer service is a must, along with embodying our DUER values of authenticity and adventure.
Reporting to the Store Manager, this individual will be responsible for all aspects of store operations, sales, and team development - along with growing our DUER community.
This store is expected to open End of June 2025
JOB DESCRIPTION

STORE OPERATIONS

Lead and execute day to day operations at the store
Implement and maintain in-store merchandising plans to the highest standard
Assist all inventory management processes (product replenishment, back stock maintenance, shipping/receiving)
Support the Omni-Channel experience in-store; Ecomm Order Management, Curbside Pick Up, Ship to Home
Anything else as delegated by the Store Manager
DRIVING SALES

Ensure KPI and sales goals are always met and exceeded
100% on the sales floor to lead by example and coach in the moment
Manage and achieve in-store KPI’s
Lead by example on the sales floor while coaching and developing all staff in the moment
CUSTOMER EXPERIENCE / COMMUNITY / BRAND

Ensure customer experience is world-class on the sales floor, all of the time
Support and grow the DUER community through store events, partnerships, and local ambassadors
Become an internal product knowledge expert and truly live and breathe the DUER brand
Be a lead brand ambassador in the local community
PEOPLE

Develop a high performing team that provides world-class experiences
REQUIREMENTS

1+ years of retail management experience – preferred
Completion of post-secondary education – preferred
Proficient in Microsoft Office Suite (Office, Excel, Powerpoint)
Passion for exceptional customer service
Excellent interpersonal and written communication skills
Proven leadership qualities (confidence, integrity, communication)
Sales driven and results oriented
Adventurous and enjoys being active
Authentic, upbeat, and friendly personality
AVAILABILITY

Generally works between 24-40 hours per week
Vacation Black Out period - July 1 - September 6, 2026
Open availability - preferred
WHY DUER?

Generous employee discounts
Clothing allowance
Great growth potential
Fun, engaging, and innovative retail experience
HOW WE WORK

Solutions Focused Leaders; We as a team strive to find solutions for challenges that we face rather than be in complaint. We are solving for the future in mind (what might ‘break’ at a certain volume/store count)
Personal Responsibility; We as a team take personal responsibility for our actions as well as those of our teams and business.
Initiative + Proactive; We take initiative to do things before we are asked, we anticipate what is needed and do it.
Creative; We are creative and think outside of the box to develop our people, drive results and create experiences for our customers.
Take Risk and Fail Fast; We try new things and fail, likely a lot, most importantly we learn from it.
Be Confident; We are confident, if we have an idea, we share it. If we think that there is a better or different way to do something, we share it. We honor our experience and ideas to contribute to the team and organization.
Relentlessly Prioritize; We know that everything cannot be a priority. We know what we are saying “yes” to and what we are saying “no” to.
Customer Focused; We make decisions with the customer in mind, always. We have two customers, external customers as well as internal employees.
People First, Always; We lead with both our customers and employees in mind, always.
We are Honest; even when it’s hard, we do the right thing, which is likely never the easy thing. Because clear is kind.
#nr

Job Type: Part-time

Pay: $19.00-$21.00 per hour

Benefits:

Store discount
Experience:

Retail management: 1 year (preferred)
Work Location: In person