Banff Caribou Properties Ltd.
 
Banff, AB T1L 1B3
Permanent, Full-time
 
Job details
Job type
Permanent
Full-time
Shift and schedule
Weekends as needed
Night shift
Holidays

Location
Banff, AB T1L 1B3

Full job description
BCP offers a friendly place to work in the heart of Banff. We have jobs for people who love nature and adventure. You will be part of a team that cares about good service and teamwork.
Why Work With Us?
Employee Housing: We offer housing to help you settle in.
Career Growth: Learn new skills and move up in your job.
Great Team: Work with people from all over the world.
Many Perks: Discounts, events, benefits to make your life outside of work better.
Fun and Adventure: Live and work in a beautiful place with many outdoor activities.
Diverse and Inclusive Team: Join a global team that values diversity and inclusion.

We’re looking for a reliable and guest-focused Night Auditor to join our Front Office team. This is a key overnight role ensuring everything runs smoothly while the hotel sleeps – from guest check-ins to financial accuracy and property safety.
As Night Auditor, you’ll be the main point of contact overnight, delivering excellent guest service while also managing essential behind-the-scenes responsibilities that keep the operation running smoothly.

What you’ll do:
Welcome late arrivals and assist with check-ins, check-outs, and reservations
Respond to guest needs, calls, and special requests in a professional manner
Complete nightly audit procedures, including balancing transactions and preparing reports
Ensure accurate financial reconciliation within the Property Management System
Support guest safety and property security throughout the night
Provide helpful local information and maintain a calm, welcoming presence
Carry out system updates and basic administrative tasks
What we’re looking for:
A friendly, self-motivated team player with a strong guest service mindset
Comfortable working independently on overnight shifts, including weekends and holidays
Strong communication skills and excellent attention to detail
Strong data entry skills, numerical accuracy, and analytical ability
Able to stay calm and organised in a fast-paced environment
Previous front desk or customer service experience is an advantage, but not essential
A willingness to learn and grow within the role
Apply now to become a trusted part of a supportive hospitality team, develop your front office and accounting skills, and play a vital role in delivering a safe and seamless guest experience.

We provide the best perks in town that are designed to enhance your life in Banff. A full list of benefits is here, here are a few highlights that our employees love:
Affordable and clean employee housing.
Annual anniversary bonus of up to $1000
Food and beverage discounts at all of our restaurants and cafes
Health and wellbeing programs, including free yoga, free canoe passes, discounted ski pass, golf membership and fitness club memberships.
Discounts on spa services, movie passes, and rental/retail goods.
Complimentary hotel stays at any of our 15 hotels!
Fun employee events and opportunities to meet people.
Opportunity to invest in our Employee Share Ownership Program.
BCP is dedicated to fostering a workplace where everyone can thrive. We are part of the Bow Valley Workplace Inclusion Charter. This means we want a team that is fair and welcoming for everyone. We work to remove barriers for people from equity-seeking groups. If you need help applying or need any accommodation, contact us at careers@banfflodgingco.com or 403-760-8521.
Please note: Only candidates selected for further consideration will be contacted.