Pursuit Collection
Banff, AB T1L 1B2
Full-time
 

Job details
Job type
Full-time
Shift and schedule
Weekends as needed

Location
Banff, AB T1L 1B2

Full job description
What will be your daily pursuit?:
Our team share a passion for adventure and an authentic desire to play host to the world. We are united by our connection to the people and places we’re lucky to call home. Our workforce is diverse—from across Canada and beyond. Our team members come here to embrace the extraordinary. To watch the sunrise and set each day in a place that, for many people, exists only in their imagination. To build career experience beside seasoned professionals—a community of people who say ‘yes’ to adventure time and time again. To be a part of the #PursuitLife and live each day with purpose, turning moments into memories.
What perks can you expect?:
Join an inclusive, global team and make life-long connections.
Enjoy free access to Pursuit attractions and 50% off for friends.
Get discounts on hotel stays, dining, and retail.
Access subsidized mental health and wellness resources.
What will you do in this job?:
Assist in the planning, execution, and teardown of seasonal programs and guest activations, including Bloom & Brunch, Sunset Festival, Mountaintop Christmas, and Nightrise
Deliver engaging, hands-on guest experiences such as arts & crafts, marshmallow roasting, and lawn games
Serve as the on-site contact for third-party contractors, performers, and vendors
Support AV setup and troubleshooting for programming and group events
Maintain and organize all programming assets and storage areas (Banff Gondola, sea cans, and Canmore)
Lead internal communications including the employee newsletter and digital screens (TVs)
Keep calendars updated for on-site vendors, artists, and programming activities
Assist with new hire orientation, sharing key programming information with internal teams
Represent programming in weekly GEM meetings and share relevant updates with non-F&B departments
Provide administrative and planning support to the Programming Manager as needed
Support employee engagement events and Promise to Place (sustainability) initiatives
Assist with 7Shifts scheduling and communication as required
Maintain a Master Calendar for programming and event-related information across departments
Coordinate venue and AV requirements for All Staff Training nights
Coordinate internal staff events on-site
Ensure programming updates and key details are clearly summarized and communicated to all departments
Supporting with the install and tear down of decor

This role involves evening, weekend, and holiday work as part of our 7-day operating schedule.
What skills and experience do you need for this job?:
This role will primarily be guest-facing and on the floor, delivering programming and activations, with occasional support in planning and administrative work
Experience in hospitality, tourism, or events
Strong communication skills with a friendly, guest-focused approach
A collaborative, proactive mindset with great problem-solving abilities
Self-starter who takes initiative and thrives with minimal supervision
Adaptable and comfortable navigating change in a fast-paced, dynamic environment
Strong organizational skills with the ability to manage multiple priorities
Familiarity with basic AV systems (training provided)
Physical comfort with lifting upto 50 lbs
A natural storyteller and host who thrives on creating memorable moments
A commitment to guest and team safety
Knowledge of Banff and surrounding areas is an asset
First Aid certification (an asset)
ProServe certification required
Must pass a successful criminal record check
What will your work environment be like?:
Beautiful. You’ll be working in the iconic, unforgettable and inspiring location. Regardless of what your role is with us, you’ll really get the chance to explore and see amazing scenery and wildlife within the Canadian Rockies.
Fun. You'll be meeting team members from across the globe and get to participate in tons of team events.
Independent. You’ll spend your days in and around our amazing properties.
Remote. Our home is filled with trees, lakes, and blue-bird skies; rather than buildings, freeways, and smog.
Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) as required

We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole.
EEO:
Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, colour, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.
Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in Canada to apply and join our inclusive team!

We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you are unable to complete the application process online, or if you require accommodation related to a protected ground under the Canadian Human Rights Act during the application or hiring process, please contact our Talent Acquisition Team at BJCtalent@pursuitcollection.com or drop in to one of our offices to hand in a resume if you do not have access to a computer. We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted.