Sunshine Village Banff Hotel Front Desk Agent

(Village) - Summer 2024
Sunshine Village Corporation

Banff, AB
Full-time
Sunshine Village Corporation
Banff, AB

Job details

Job type
Full-time
Shift and schedule
Night shift

Location
Banff, AB

Full job description
Why Join Us?

Discover the beauty of Sunshine Meadows this summer amidst the vibrant blooms of wildflowers carpeting our alpine meadows. Set against the stunning backdrop of towering peaks, including the iconic Mt. Assiniboine, dubbed 'the Matterhorn of the Canadian Rockies', Sunshine offers unparalleled views that will leave you in awe. Immerse yourself in the splendor of Banff National Park as you embark on an unforgettable journey with our team.

What can you expect?

Front Desk Agents provide an outstanding guest experience by creating a warm, welcoming, and professional environment. In this key guest service role, they ensure guests needs and expectations are met by answering their questions and solving problems efficiently.

Key Responsibilities:
Providing quality guest service.
Assisting guests with all aspects of reservations in a knowledgeable manner; requires thorough understanding of Sunshine Village’s services and products.
Dealing with challenging guest situations in a friendly and professional manner; this includes using the switchboard and dispatch in the event of emergencies.
Completing accurate, daily cash-outs.
Maintaining public areas in and around the hotel as required.
Other duties as assigned including night audit, concierge, and janitorial departments.
Requirements:
Previous hotel and/or guest service experience.
Previous cash handling and computer experience with highly proficient skills.
Positive attitude, excellent communication, organizational, and time management skills.
A physically demanding position that requires standing for long periods of time and some heavy lifting.
Current First Aid and CPR preferred.
Can’t wait to get started? Great, because we can’t wait to hear from you! Talk to your supervisor, HR team or the supervisor of this role to learn more about how you can join the team!

Sunshine Village is an Equal Opportunity Employer and we value diversity within our workplace.

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Book Banff

Banff is a town located within Banff National Park in Alberta, Canada, known for its stunning mountain scenery and outdoor recreational opportunities. If you're considering working in Banff, here are a few things to keep in mind:

Banff, Alberta's Tourism Employment Industry

Banff heavily relies on tourism, and many job opportunities are linked to the hospitality and service sectors. Hotels, restaurants, shops, and outdoor activity providers often hire seasonal staff, especially during peak tourist seasons.

Banff Alberta's Seasonal Employment

Many positions in Banff are seasonal, with higher demand during the summer and winter months when tourists visit for outdoor activities, skiing, and sightseeing.

Banff National Park's Employmment Accommodations

The town is relatively small, and housing can be competitive. It's a good idea to secure accommodation before arriving, especially during peak seasons.

Canadian Work Permits

If you're not a Canadian citizen or permanent resident, you may need a work permit to legally work in Banff. Ensure you have the necessary documentation before seeking employment.

Banff, Alberta's Outdoor Lifestyle

Banff is a haven for outdoor enthusiasts. If you enjoy activities such as hiking, skiing, or mountain biking, you'll find plenty of opportunities to indulge in your favorite pastimes.

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The town has a close-knit community, and living in Banff offers a unique experience. If you enjoy a small-town atmosphere and connecting with like-minded individuals, it can be a rewarding place to live and work.

Transportation in and Around Banff, Alberta

Banff is well-connected by road, and public transportation options are available. However, having a vehicle might be convenient, especially if you plan to explore the surrounding areas.

Before making any decisions, research specific Banff job opportunities, seasonal Tourism trends, and accommodation options. The lifestyle and activities that Banff offers are terrific, but considering all employment and lifestyle changes will ensure it aligns with your job preferences and interests.