Banff Centre for Arts and Creativity
 
Banff, AB
Full-time
Banff Centre for Arts and Creativity
Banff, AB

Job details

Job type
Full-time
Shift and schedule
Weekends as needed

Location
Banff, AB

Benefits
Pulled from the full job description
Dental care
Housing allowance
Paid vacation

Full job description
Food and Beverage Manager
Banff Centre for Arts and Creativity aims to inspire everyone who attends our campus – artists, leaders, and thinkers – to unleash their creative potential.

We acknowledge, with deep respect and gratitude, our home on the side of Sacred Buffalo Guardian Mountain. In the spirit of respect and truth, we honour and acknowledge the Banff area, known as “Minhrpa” (translated in Stoney Nakoda as “the waterfalls”) and the Treaty 7 territory and oral practices of the Îyârhe Nakoda (Stoney Nakoda) – comprised of the Bearspaw, Chiniki, and Goodstoney Nations – as well as the Tsuut’ina First Nation and the Blackfoot Confederacy comprised of the Siksika, Piikani, Kainai. We acknowledge that this territory is home to the Shuswap Nations, Ktunaxa Nations, and Metis Nation of Alberta, Rockyview District 4. We acknowledge all Nations who live, work, and play here, help us steward this land, and honour and celebrate this place.

The Opportunity
Banff Centre for Arts and Creativity is one of the premier culinary destinations in the Bow Valley. We are proud to boast three fantastic restaurants (Three Ravens Restaurant and Lounge, Maclab Bistro and Vistas Dining Room), where our menus have been inspired by fresh, local ingredients and are infused with creativity. We also hold numerous banquets and receptions throughout the year where our guests are able to experience creative, memorable and inspirational menus that leave a lasting impression.

The Food and Beverage department is looking for an experienced Manager to manage the elevated standards of Banff Centre's fine dining experience at Three Ravens Restaurant and Lounge and to assist in the smooth and efficient operation of food and beverage services across campus, ensuring the delivery of excellent customer service and strong management of teams.

Roles and Responsibilities
Reporting to the Director, Food and Beverage, below are some key accountabilities:

Provide leadership and supervision to their staff on a daily basis, ensuring adherence to company policies and the delivery of exceptional customer service
Prepare a daily work plan, prepare and make decisions required for the planning of weekly requirements, and assess future service requirements for resources needed
Creatively manage and provide an elevated dining experience that focuses on quality in customer service
Responsible for the hiring and scheduling of all positions reporting to this role
Develop and update effective training programs pertaining to the assigned venue
Provide direction and feedback to staff in the form of coaching and performance management
Maintain the cleanliness and upkeep of all food and beverage areas and equipment at all times
Manage inventory of restaurant equipment and supplies that will accurately meet the demands of the assigned venue throughout the year
Assist the Director of Food and Beverage in setting budgetary requirements, while making recommendations regarding the annual operating and capital budget
Promote, manage and maintain positive employee relations at all times in conjunction with Banff Centre Policies
Qualifications and Educational Requirements
Post secondary education in Hospitality Management or the equivalent in related experience
Minimum 2-3 years' experience as a Manager/Assistant Manager in a multi-outlet food and beverage operation
Fine dining management experience is preferred
Good knowledge of wine and AGLC regulations
Strong planning and organization skills
Valid driver's license
Excellent communication skills
Knowledge of 4-star properties with regards to banquet/meeting set-ups, proper food handling practices, a la carte dining, fine dining, buffets, cafeterias
Sound knowledge of MS Office, property management systems and point of sales machines
Hands on understanding of Alberta Serve Safe and Alberta ProServe is required
ASIP and Wine I certificate
Willingness to work weekends, shift work and may be required to work split-shifts as needed
Ability to work in a physically demanding position; e.g., lifting, bending, standing for extended periods of time
Employment Terms & Benefits
In accordance with the terms of employment governing Management/PSP employees, this is a permanent, full time position, subject to a 6 month probation period working 40 hours per week.
The successful candidate will enjoy twenty paid vacation days and four personal days annually, extended medical and dental benefits, and participation in an employer-matched pension plan.
Benefits of working at Banff Centre are:
Staff housing options (based on availability)
Professional development
Staff cafeteria and restaurant discounts
Onsite fitness facility at a discounted rate – first month free for new staff
Application Process
We are accepting applications for the Food and Beverage Manager position until a suitable candidate has been found.
Candidates offered a position with Banff Centre, in this capacity, will be required to obtain a criminal record check verifying a clear record before a final job offer can be finalized.
Visa Requirements: Candidates must be legally eligible to work in Canada. Banff Centre is unable to assist candidates in obtaining Canadian work authorization.
Commitment to Diversity

Banff Centre for Arts and Creativity is committed to creating an equitable, diverse, and inclusive campus for students, faculty, staff and visitors. Guided by our values, Banff Centre is rooted in Alberta with provincial, national and global impact. Our strength arises from inclusion; the diversity of people, ideas, perspectives, and cultural backgrounds in our work and team. We encourage women; First Nations, Métis and Inuit persons; members of visible minority groups; persons with disabilities; persons of any sexual orientation or gender identity and expression to apply.

FOIP Statement

Banff Centre for Arts and Creativity, through its third-party vendor, collects and stores information applicable to the candidate profile you create when you submit the information asked for above. The use and disclosure of the collected information is for the sole purpose of job search and placement activities for Banff Centre. The information is subject to the Freedom of Information and Protection of Privacy Act. The information will be retained and when disposed of it is done so in a secure matter.