True North Hostelling Housekeeper

True North Hostelling Association
Banff, AB
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Shift & schedule
Weekend availability
Afternoon shift
Morning shift
Banff is a world class destination, it’s on every backpacker’s bucket list, both for the unspoiled wilderness and outdoors opportunities the National Park has to offer. The town is internationally renowned for being a great place to work, live and party with young travel driven people from all over the world. And there’s no better place to do this than at our hostel.

We’re a team of avid travellers who’ve chosen to work in this place, and this hostel, because we want to be immersed in a culture of other like-minded people who believe in respecting each other, learning about other people’s cultures, making meaningful connections, and getting the best out of their Canadian experience.

There’s room for growth and discovery! Many of our leaders started out on the front lines, and we’re eager to promote from within and provide opportunities to try out different roles. Looking to stay in Canada permanently? We can help! Ask us about our Manager In Training (MIT) program!

Our staff accommodation has everything you need and is extremely affordable, one of the cheapest in town, fully furnished with all utilities included. We have a fleet of mountain bikes and all the camping equipment you need to get out and explore even more. You’ll have access to our staff vehicle to access remote trailheads and you’ll get to stay for free at any of our 13 properties in the Canadian Rockies. A trip to Jasper, a getaway in Kananaskis, a city trip to Calgary, we’ve got you and your friends covered, all the way to Whistler B.C.

What's in it for you ?

Summer Bonus! You will be eligible to receive one dollar per hour for every hour worked between May 21 – October 21, 2023. We'll provide all the details during your interview.

Get the best value on staff accommodation: $6.50 per day for a shared room in one of our seven on-site staff apartments. Shortest commute to work guaranteed. FKT to work is currently at 4.6 seconds!

Constant events to join in on with other guests and staff, such as karaoke, pub crawls, BBQs, campfires, learn-to-rock-climb days, spikeball tournaments, yoga classes, ... or borrow one of the mountain bikes, canoes, inflatable kayak or camping gear and head out with your teammates for your own adventure!

Chance to win a Sunshine Village ski pass for the 2023-2024 season during our summer HI-MAZING RACE.

All units are fully furnished, have access to WIFI, and include all utilities/cable TV, PS4 or Xbox360 provided!

Free stay at other HI properties (13 other hostels in the Banff/Jasper/Yoho area alone!) and 50% for your friends and family.

40% off any meals in our restaurant, and great deals in our bar: “The Storm Cellar”.

Free Hosteling International Memberships.

Free FAM trips.

Meet like-minded travellers everyday and become their local guide.

A laid-back atmosphere where the uniform’s a T-shirt and the motto is to have fun.

What you will be doing as a Housekeeper?

This job is more than a housekeeping cart and a list of rooms to clean; it’s about being part of a team.

A team that will sweat together, that will support each other and that will work communally to ensure our hostel is clean and welcoming for our guests.

You will either start early and have the afternoon off or start late and have the morning off. Shifts will be on a rotation, so everyone gets to enjoy the outdoors equally. And when possible, we’ll even line up your morning shift with the start of your weekend and your afternoon shift with the start of your work week for some extra YOU time.

You’ll also be able to enjoy the fact that you’re part of a not-for-profit organization that embraces sustainable tourism and values a healthy work-life balance.

And there’s room for growth and professional development. Want to learn about leadership, risk management, service recovery? No problem, we are always keen to help people acquire valuable skills and give them the opportunity to put them in practice.

What we look for ?

You’ll need to be in a state of fitness that allows you to spend 6-7 hours on your feet every day.

You’ll need to enjoy working as part of a team and bringing your positive energy and humour to work every day. Forget about employee of the month, we reward the most FUN employee.

You’ll need to take pride in whatever you do. Our Housekeeping department has one of the most important tasks in our hostel, and we need teammates who understand that, and are keen to be part of delivering a great experience to our guests every day.Your attention to details will be the foundation of all this.

Our ideal start date for this position would be the 1st of April, however we are happy to be flexible for the right candidate.

Join our community

If everything you read above got you excited, you'll be a great fit for our team. Whether you're on a working holiday and this will be a short stop on a longer trip, or you're looking to stay connected to the hostel lifestyle by working among travellers, HI Banff is the right place for you.

Our team is made up of people from all over the world who are bound by our shared desire to discover new places, meet new people, and keep living the traveling life. You recognize that what draws you to Banff is what draws our guests here, and you're committed to working with a team of like-minded people to create a unique experience for everyone that comes through our doors.

Wondering what working for us would look like? Check out @hibanff on Instagram for a sneak peak and visit for more info.

About HI

We love travelling. To us, travel isn’t just about going places, it’s also about meeting people, discovering cultures, eating new food and most of all, learning how people do things differently than we do back home.

We believe that through hostelling, we become more conscious about the world around us; and we can even make the world a better place. Our mission is to build a community of conscious travellers who share a greater understanding of people, places and cultures through our network of hostels and people.