The Rimrock Resort Hotel
 
Banff, AB
Full-time
Job details
No matching job preferences
Job type
Full-time
We truly believe that our continued success is a result of our employee contributions. Positive attitudes, exceptional customer service skills and working as a team is really what makes The Rimrock the most desired hospitality experience in the Canadian Rockies. We pride ourselves on welcoming each new employee onto our team and helping them develop skills and knowledge to further their careers. It is our mandate to promote from within and facilitate both personal and professional growth and development.

Scope
Ensuring all public and staff areas of the hotel are cleaned and serviced to 4 Diamond standards.
Duties and Responsibilities
Maintain cleanliness of public and staff areas according to Hotel standards, including washrooms, stairwells, lobby, and restaurants.
Replenish supplies and amenities in public and staff washrooms, communicating inventory needs to the Housekeeping Office Supervisor.
Report maintenance problems in public areas immediately to Housekeeping Office Supervisor or through a service order.
Operate hard surface flooring and carpet cleaning equipment including heavy equipment such as a tomcat, carpet extractor, etc.
Participate in large deep cleaning projects in public spaces.
Be knowledgeable in Health & Safety, WHMIS, MSDS, and PPE and the safe use of housekeeping chemicals and equipment.
Provide a safe and healthy environment for both guests and staff.
Be familiar with hotel facilities and knowledgeable of hotel emergency procedures.
Ensure hotel security is protected by following the proper procedures.
Physical Demands
Significant walking and standing
Frequent pushing or pulling of a housekeeping cart weighing up to 50 pounds / 23 kg
Frequent lifting and carrying up to 31 pounds / 14 kg
Occasional lifting up to 50 pounds / 23 kg
Frequent kneeling, squatting, bending, stretching, and twisting
Frequent reaching above and below shoulder height
Occasional ascending and descending stairs and ramps
Exposure to chemicals or controlled substances
Qualifications

Completion of Grade 12 or equivalent
Previous housekeeping experience is an asset
Self-motivated and able to work with limited supervision
Excellent communication and organizing skills
Able to work well under pressure in a fast-paced environment
Able to focus attention on guest needs and to remain calm and courteous at all times
Thank you for your interest in joining our team! We share in your excitement to live and work in the Canadian Rockies.

The Rimrock Resort Hotel is a Bow Valley Workplace Inclusion Charter signatory. We value the diversity of our employees and invite applications from all candidates. If you are contacted by a Recruiter, please let them know if there is any stage of the recruitment process that you will need support or accommodations for.