Fairmont Banff Springs Assistant Food & Beverage Manager

Rundle Lounge & Bar
Banff, AB
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Company Description

Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.

Job Description

Food & Beverage Assistant Manager

The Food & Beverage Assistant Manager will ensure that employees provide phenomenal guest experiences resulting in lasting memories. They will lead, develop and coach a team of professional employees to enhance the level of service and meet standards.

Food & Beverage Overview: Our mission is to make Food & Beverage the heart and soul of all of our hotels by creating a free standing food & beverage mentality in our hotels that is relevant, profitable and exciting; connecting us, our guests, and the community together.

What is in it for you:

Subsidized staff accommodation provided on-site for full time status employees
One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $4/meal)
Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500 - lifetime), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employees
Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler (subject to availability)
Comprehensive wellness platform (LifeWorks) for employee mental health and wellbeing support
Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses
Automatically added to our resort’s Colleague Lifestyle Program which includes access to staff activities and events
Opportunity to develop your talent and grow within Fairmont Banff Springs and over 5,000 properties with Accor
What you will be doing:

Provide on-the-floor supervision and support to employees and coach and develop them to ensure standards are being maintained
Be involved with ongoing menu/wine/cocktail development
Have a good understanding of day-to-day expectations, tasks and operations as well as forethought to upcoming events
Review guest comments, respond to any concerns in a timely and professional fashion
Understand both the restaurant’s and the hotel’s financial goals to achieve superior long-term financial returns to our shareholders
Ensure that service essentials, steps of service and brand standards are being followed by the team
Other duties as assigned


Your experience and skills include:

Must have 1 year previous experience as a Leader in Food & Beverage; preferably in upscale environment. airlines VIP lounge or executive lounge experience will be considered an asset
Must have pro-serve certification and POS system experience
Wine knowledge at or above WSET Level 2 an asset
Diploma or Degree in Hospitality/Hotel Administration an asset
A passion for food & wine
Schedule flexibility, including early mornings, late nights, weekends, holidays
Must be able to lift and carry up to 20+lbs and able to constantly stand and walk throughout shift

Additional Information

Your team and working environment:

Fast-paced, upscale, luxury hotel
Close proximity to multiple ski resorts in winter and world-renowned hiking trails in summer
Hospitality employees worldwide making this a great place to develop lifelong connections
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

Discover the life that awaits you at Accor, visit https://careers.accor.com/. Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

APPLY TODAY: For more information on working and living in Banff, please visit: https://www.banffspringsjobs.com/