Canalta Hotels guest services agent

Canalta Hotels
Banff, AB
$17–$19 an hour - Full-time, Permanent
Job details
No matching job preferences
$17–$19 an hour
Job type
Education: No degree, certificate or diploma
Experience: Experience an asset
Work setting
Hospitality industry
Hotel, motel, resort
Register arriving guests and assign rooms
Process group arrivals and departures
Take, cancel and change room reservations
Provide information on hotel facilities and services
Provide general information about points of interest in the area
Investigate and resolve complaints and claims
Maintain an inventory of vacancies, reservations and room assignments
Follow emergency and safety procedures
Clerical duties (i.e. faxing, filing, photocopying)
Assist clients/guests with special needs
Handle wake-up calls
Perform light housekeeping and cleaning duties
Provide customer service
Health benefits
Dental plan
Disability benefits
Health care plan
Vision care benefits
Work Term: Permanent
Work Language: English
Hours: 32 hours per week