Canalta Hotels Assistant General Manager

Canalta Hotels
Banff, AB
$37,177–$74,681 a year - Full-time, Permanent
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$37,177–$74,681 a year
Job type
Shift & schedule
Weekend availability
Morning shift
Night shift
Evening shift
Day shift
Monday to Friday
On call
Assistant General Manager Job Posting

We believe that Legendary Leaders strive to create an environment in which team members feel inspired to engage. They select talent carefully, they mentor, coach and empower team members to be the best they can be. They applaud and recognize success because…… they care.

The Assistant General Manager is responsible for all aspects of the property including delivering legendary guest experiences by creating “I-can’t-believe-they-did-that” moments, providing “the best place to work” for our team members and to manage their property in accordance to Canalta’s values, policies and procedures. The General Manager will be responsible for maximizing financial performance, customer satisfaction and team member experience.

Do you strive to achieve excellence in all that you do? Are you a compassionate person driven by making connections and serving others? Are you up to the challenge of becoming a Canalta Assistant General Manager? Do you want to continually learn and grow with our Canalta family?

We understand that you might not be a legendary manager just yet, but if you just read the statements above and feel a sense of excitement and a calling to lead, you might be a fit for the Canalta management team and our next secret weapon!

If you are selected to join our team, you will earn the privilege to attend Canalta University and receive ongoing coaching from leaders who are committed to your development. Canalta leaders will be there to support you every step of the way; if you are committed to us, we will be committed to you and your development

Our Mission:

Create “I-can’t-believe-they-did-that” guest experiences through remarkably empowered team members

What your will be responsible for:

· Commitment to strive for excellence

· Creating legendary guest experiences

· Engaging team members through empowerment, coaching & mentoring

· To build a high performing team through effective training

· Providing the best place to work for team members

· A commitment to financial leadership: To maximize revenue through an effective sales plan and revenue management; to maximize the bottom line through excellent cost control.

· Upholding Canalta’s operational and quality standards

· Following and reinforcing Canalta’s policies & procedures

· Being highly engaged in the community through the planning and execution of Canalta Community Partnership Plan

· Organizing your time effectively and efficiently

· Accurate and timely completion of all paperwork and reporting

· Maintaining a safe working environment

· Completion of all required training

What we offer you:

· A fun and dynamic work environment

· A commitment to your ongoing coaching and development

· A competitive wage

· Group benefits including extended health care, long term disability, life insurance, dental, optical and prescriptions

· Use of Canalta managed hotels facilities (pool, waterslide, hot tub, fitness room) for you and your immediate family (based on hotel occupancy)

· Team member discounts at all Canalta managed hotels.

· Friends & Family discounts at all Canalta managed hotels.

What our requirements are:

· Five years experience in hospitality or customer service

· Two years of management and leadership experience

· Excellent customer service skills

· Excellent communication skills

· Excellent organizational skills

· Excellent time management skills

· Excellent computer skills and experience in using Office 365

· Willingness to work overtime, irregular hours and holidays

· Willingness to travel for meetings and training opportunities

· Ability to work calmly under pressure

Job Types: Full-time, Permanent

Salary: $37,176.93-$74,680.81 per year


Dental care
Discounted or free food
Extended health care
Life insurance
Paid time off
Store discount
Vision care
Flexible Language Requirement:

French not required

Day shift
Evening shift
Monday to Friday
Morning shift
Night shift
On call
Weekend availability
Supplemental pay types:

Commission pay
Ability to commute/relocate:

Banff, AB T1L 1B1: reliably commute or plan to relocate before starting work (required)

Bachelor's Degree (preferred)
Work Location: In person

Application deadline: 2023-06-07
Expected start date: 2023-06-12

Popular in Canada's National Parks

Banff is a town located within Banff National Park in Alberta, Canada, known for its stunning mountain scenery and outdoor recreational opportunities. If you're considering working in Banff, here are a few things to keep in mind:

Banff, Alberta's Tourism Employment Industry

Banff heavily relies on tourism, and many job opportunities are linked to the hospitality and service sectors. Hotels, restaurants, shops, and outdoor activity providers often hire seasonal staff, especially during peak tourist seasons.

Banff Alberta's Seasonal Employment

Many positions in Banff are seasonal, with higher demand during the summer and winter months when tourists visit for outdoor activities, skiing, and sightseeing.

Banff National Park's Employmment Accommodations

The town is relatively small, and housing can be competitive. It's a good idea to secure accommodation before arriving, especially during peak seasons.

Canadian Work Permits

If you're not a Canadian citizen or permanent resident, you may need a work permit to legally work in Banff. Ensure you have the necessary documentation before seeking employment.

Banff, Alberta's Outdoor Lifestyle

Banff is a haven for outdoor enthusiasts. If you enjoy activities such as hiking, skiing, or mountain biking, you'll find plenty of opportunities to indulge in your favorite pastimes.

Jobs in the Community of Banff, Alberta

The town has a close-knit community, and living in Banff offers a unique experience. If you enjoy a small-town atmosphere and connecting with like-minded individuals, it can be a rewarding place to live and work.

Transportation in and Around Banff, Alberta

Banff is well-connected by road, and public transportation options are available. However, having a vehicle might be convenient, especially if you plan to explore the surrounding areas.

Before making any decisions, research specific Banff job opportunities, seasonal Tourism trends, and accommodation options. The lifestyle and activities that Banff offers are terrific, but considering all employment and lifestyle changes will ensure it aligns with your job preferences and interests.