Banff Park Lodge
 
Banff, AB
$18.25–$19.75 an hour - Part-time, Fixed term contract
Job details
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Salary
$18.25–$19.75 an hour
Job type
Part-time
Fixed term contract
Shift & schedule
8 hour shift
Overtime
Weekend availability
Night shift
Day shift
Holidays
Welcome! - Banff Park Lodge collection of hotels operates 3 properties - Banff Park Lodge Resort Hotel & Conference Center, Bow View Lodge, and Peaks Hotel & Suites - all of which boast an ideal location, steps away from lively downtown Banff on one side and from peaceful, glacier-fed Bow River on the other.

Thank you for your interest in joining our team as a Relief Night Bell Desk Attendant, a team which continuously strives to create the best experiences for our guests and fellow staff. We are proud to say that we are a Bow Valley Workplace Inclusion Charter Signatory and we welcome people of all lifestyles, origins, beliefs and other.

Employee Incentives:

Term bonus upon fulfilling your contract
Friends and family discount at all three of our hotels, including 2 in-house restaurants.
Monthly staff socials.
Use of corporate canoe pass at Banff Canoe Club.
Ski pass subsidy during the ski season
Duties include (but are not limited to):

Provide a high standard of customer service, including greeting each guest
Respond to and assist with guest requests or complaints
Deliver packages to guest rooms or respective departments
Take and retrieve luggage carts as required
Communicate important pass on information to day shifts
Be knowledgeable of the hotel, including its outlets, facilities and services
Be knowledgeable of Banff National Park activities and dining options
Follow safety and security procedures carefully
Report any suspicious activity to necessary persons
Perform basic maintenance duties if necessary, addressing any emergencies swiftly and effectively
Other projects as required.
Ideal Candidate:

Must be legally eligible to work in Canada
Has 1 year previous hotel experience at the front desk, bellman, concierge, reservations or related experience. (Preferred.)
Is a capable multi-tasker with keen attention to detail
Has a professional and friendly, personality and demeanor in person and over the telephone
Has excellent English comprehension and communication skills; a second language is an asset as we welcome many international guests
Frequent lifting and/or carrying up to 50lbs
Job Types: Part-time, Fixed term contract
Contract length: 6-12 months
Part-time hours: 16-24 per week

Salary: $18.25-$19.75 per hour

Benefits:

Company events
Discounted or free food
On-site parking
Schedule:

8 hour shift
Holidays
Night shift
Weekend availability
Supplemental pay types:

Bonus pay
Overtime pay
Application question(s):

Please state your pronoun (optional)
Are you comfortable working overnight?
We provide support in the recruitment process to candidates with accessibility needs. Please advise if you require any adjustments.
When are you available to start?
How long do you plan on working with us?
Experience:

Hotel Front Desk: 1 year (preferred)
Work Location: One location