$16/hr *Immediate Start* Banff, Alberta Job Post Pursuit Collection Banff, AB $16 an hour Overview Welcoming and providing our guests a top-notch dining experience. Responsibilities Work in a dynamic, culturally diverse team from around the globe Work experience in an iconic, unforgettable, and inspiring location Free access to Pursuit attractions for staff and family, send a friend at half the price! Discounted hotel stays under Pursuit’s lodging offerings, and discounted food & beverage and retail experiences A safe work environment with structured COVID procedures and vaccination policies The chance to work in an inclusive culture and make life-long friends Access to subsidized mental health and wellness resources Opportunities for career growth or future work at other Pursuit locations Access to one of the world’s most beautiful and iconic National Parks Qualifications The Sky Bistro is our flagship restaurant located at the top of Sulphur Mountain and at the pinnacle of our Food and Beverage experiences. Our focus is to build a strong service oriented team that will propel the Sky Bistro experience to great heights. Responsibilities will include: Striving to provide our guests with excellent service and memorable experiences in a professional and sincere manner Ensuring that guest complaints are resolved to the satisfaction of the guest and that each interaction is treated as an opportunity to "WOW” the guest Able to communicate effectively to all customers Make employee and guest safety a cultural cornerstone to maintain our reputation as an industry leader and guest safety advocate Courteous service to all guests Answer questions when asked about the surroundings / menu and logistics of the Gondola Know cocktail & drinks menu extensively and able to guide customers accordingly Use basic wine knowledge to guide customers accordingly – based on food pairing, sweetness levels Execute proper wine service as trained by your Sommelier Know all food items on menu Pass the food menu test at the end of the training program (85%) Must pass the drink menu test at the end of training program (85%) Ensuring that all areas are clean and orderly at all times Ensuring stockrooms and storage are neat and organized at all times Certify and confirm that SOP’s are followed and completed Assist Sky Bistro team with special projects, promotions, functions and special events Ensuring proper cash and float security during operating hours Manage your own cash floats on a daily basis
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