Banff Adventures Summer Activity Reservations and Rentals Agent

Banff, Alberta Job Post
Banff Adventures Unlimited
Banff, AB
$18 an hour - Full-time, Seasonal
Responded to 51-74% of applications in the past 30 days, typically within 2 days.

Banff Adventures is hiring for Summer 2022 and we are looking for enthusiastic and adventurous people to join our team! We specialize in helping visitors make the most of their trip to the Rockies by booking excursions and tours as well as offering a wide range of rentals.

Ideal candidates will have experience in sales, however someone with a background in customer service could also be a great fit for the role. Another aspect of the position is renting equipment, so you will need to be hands on and not afraid of getting a bit dirty!

Working at Banff Adventures is a great way to experience all the tours and activities that Banff has to offer for free, including ATV tours, rafting, horseback riding, cave tours and via Ferrata.

We are hiring for multiple positions, with employment starting from April - early June. If hired, you will be working in our Banff store located in the Bison Courtyard, 211 Bear Street, Banff. Positions are seasonal with the opportunity to stay on with the company. Only successful applicants who live in Banff/Canmore will be notified.

Duties include:

Creating activity and tour reservations / bookings
Assisting customers with tour itineraries
Renting bikes
Provide excellent customer service
Accurate cash handling
Work as part of a team

Previous sales or customer service experience
Knowledge of the local area and its surroundings
Strong communication skills, be highly organized and be able to work in a fast paced environment
High level of attention of detail
A positive and friendly attitude
Basic computer knowledge / skills
Valid work visa
Experience in the Travel / Tourism industry is an advantage

FAM trips
Free bike rentals and other summer rental items (canoe, kayak, SUP)
Monthly incentives
Job Types: Full-time, Seasonal
Contract length: 4.5 months

Salary: $18.00 per hour

Additional pay:

Bonus pay

8 hour shift
Application question(s):

Do you currently live in Banff? If not please detail your plans to move here.

Customer service: 1 year (preferred)
Expected start date: 2022-06-06

Hiring Insights
Application response rate: 59%

Hiring 5 candidates for this role

Urgently hiring