Alberta Boot Company Brand Associate

Banff, Alberta Job Post
Alberta Boot Company
Banff, AB

Pulled from the full job description
Relocation assistance
Start your new career in sales by becoming a member our team at Alberta Boot Company in Banff and Lake Louise. Join us as we bring our handcrafted, quality boots to the world, and be a part of our brand success story!

As a Brand Associate at Alberta Boot Company, you will provide a western lifestyle experience to our customers, promoting and selling our products, educating about our merchandise, and advocating for the brand.


Provide top-notch customer service including personalized fittings
Display and merchandise our products according to guides
Respond to customer inquiries via live chat providing customers with product recommendations
Facilitate custom orders, communicating options and recommendations
Reorganize back up stock, counts, and redeploy sized stock
Process transactions, returns and exchanges
Close and reconcile sales transactions
Assist with monthly inventory counts
Participate in telephone outreach campaigns
Receive and share customer feedback on product and experience
Be accessible to cover shifts in both Banff and Lake Louise locations


Excellent customer service skills, with natural sales ability
Energetic and dynamic, results oriented personality
Experience working in a retail sales environment, preferably in footwear
Experience monitoring and responding to sales chat inquiries online preferred
Be an advocate for the brand, and a team player


Experience with a passionate, team-oriented growing company
Opportunity to live/work/play in the mountains
Flexible work schedule for part-time or full-time work available
Competitive compensation
Relocation assistance and/or preferred accommodation partners

Alberta Boot Company is an authentic premium purveyor of the finest boots you can buy. For over 40 years we have been manufacturing, hand finishing and selling western boots in Calgary AB.

What makes us different makes us stronger. We want Alberta Boots to be a great place to work for everyone; where people feel safe, included, inspired, trusted and supported so they can be, and bring, their best. We’re committed to creating a respectful and inclusive workplace where unique perspectives, experiences, backgrounds, cultures and attributes are valued and utilized to help achieve better results. As an organization with operations across different geographies, we celebrate the fact that our workforce is made up of people with diverse demographics. We are committed to ensuring our workplace is fair, equitable and free of discrimination and harassment.

Subject to reasonable accommodation, this position will require the successful candidate to show proof of a vaccination.