Seasonal
The Rimrock AccorHotel
 
Banff, AB
$56,000–$65,000 a year - Full-time
 
Job details
Pay
$56,000–$65,000 a year
Job type
Full-time

Location
Banff, AB

Benefits
Pulled from the full job description
Dental care
Vision care

Full job description
Company Description

At The Rimrock it is our vision is to be the most desired hospitality experience in the Canadian Rockies for guests and employees alike.

We welcome colleagues like an extension of our guests — individuals who travel from around the world to explore the Canadian Rockies. As an employee, you will live and work with a very diverse team in one of the most beautiful settings in the world, creating unforgettable memories on and off duty. Learn more at: https://www.rimrockcareers.com/career-opportunities

Starting Pay Rate: $56,000 to $65,000 annual salary, depending on qualifications


Job Description
Ensure all staff on the floor are meeting and exceeding Rimrock standards of guest satisfaction and service
Provide leadership, problem solving, and decision making in all areas of daily operations
Provide ongoing training, motivating, and supervision of staff
Handle guest requests and complaints and authorize compensation when necessary
Provide floor support when business levels require including seating guests, expediting food, preparing and serving beverages, conducting quality checks etc.
Work to achieve sales projections
Assist in creating work schedules within budget
Participate in menu and function planning
Attend weekly F&B department manager meetings
Complete office duties
Provide employee discipline when necessary and complete required documentation

Qualifications
Minimum 2 years of leadership experience in an a la carte restaurant or lounge
Post-secondary education in hospitality / tourism in an asset
Alberta ProServe certification
Comfortable using MS Office, POS, and table-booking software
Knowledgeable in a variety of cocktails, liquor, wine, and beer
Strong communication and interpersonal skills
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.


Additional Information
Comprehensive extended benefits package (medical, vision, and dental) available from start of employment
Employee travel program with discounts on room rates as well as on food and beverage at Accor properties world-wide
Access to the Mountain Explorer Travel Program with exclusive room rates for colleagues, including 50% off all food and beverage when staying at Fairmont Resorts in Banff, Lake Louise, Jasper and Whistler
Subsidized staff housing may be available
One complimentary meal per shift in our staff cafeteria

Apply Today: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.rimrockcareers.com to learn more about The Rimrock Banff and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: recruiter@rimrockresort.com