The Juniper Hotel & Bistro
1 Juniper Way, Banff, AB T1L 1A1
From $19 an hour - Full-time
 
Job details
Pay
From $19 an hour
Job type
Full-time
Shift and schedule
8 hour shift
Overtime

Location
1 Juniper Way, Banff, AB T1L 1A1

Benefits
Pulled from the full job description
Company events
Dental care
Discounted or free food
Employee assistance program
Extended health care
Life insurance
On-site parking

Full job description
*On-Site Staff Accommodation Available*

The Juniper Hotel offers boutique hospitality in a unique setting, surrounded by nature but only moments away from downtown Banff. We offer 52 guest rooms, authentically warm hospitality, and some of the best views in the valley. Our small, friendly team are committed to connecting our guests with Banff National Park and all the adventures it offers.

The Front Desk Agent is the welcoming face of the Juniper Hotel, providing exceptional customer service and ensuring an effortless check-in and check-out experience. This role involves managing reservations, assisting guests with their inquiries, and collaborating with other departments to uphold a remarkable standard of hospitality. The ideal candidate embodies professionalism, friendliness, and attention to detail, with strong communication and problem-solving skills that create memorable experiences for every guest.

KEY SKILLS & EXPERIENCE:

Completion of a two-year apprenticeship program or a college program in hospitality or hotel management preferred.
Experience working in the Bow Valley is an asset.
One year experience as a Hotel Front Desk Agent.
Strong work ethic and positive team attitude.
A commitment to providing great guest service with a smile.
WE OFFER:

Competitive Wages & Benefits
Hotel, Restaurant and Bakery Discounts
Affordable Onsite Staff Accommodation
Summer Bonus
Healthy Living Allowance
Team Events & Activities
Belonging is one of our core values. We believe diversity is strength and welcome people from different backgrounds with open hearts. We create space for people to be their authentic selves and feel accepted in our community. We seek new team members with a wide range of experiences and are committed to eliminating barriers for applicants from equity seeking groups. If we can support you with accommodations during the application and hiring process, please reach out to human resources at hr@arctosbanff.ca.

Job Type: Full-time

Pay: From $19.00 per hour

Expected hours: No less than 30 per week

Additional pay:

Overtime pay
Retention bonus
Benefits:

Company events
Dental care
Discounted or free food
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
Store discount
Vision care
Wellness program
Flexible language requirement:

French not required
Schedule:

8 hour shift
Ability to commute/relocate:

Banff, AB T1L 1A1: reliably commute or plan to relocate before starting work (required)
Experience:

Front Desk: 1 year (preferred)
Work Location: In person

Expected start date: 2025-04-07