The Banff Lake Louise Tourism Bureau Visitor Experience Specialist

The Banff Lake Louise Tourism Bureau
317 Banff Avenue, Banff, AB T1L 1B3

Location
317 Banff Avenue, Banff, AB T1L 1B3

Full job description
As a Visitor Experience Specialist, you will engage with visitors across multiple channels including in-person, over the phone, and on LiveChat. Visitors will look to you for trip planning advice and recommendations to enhance their stay in Banff National Park. If you’re passionate about delivering exceptional guest experiences, thrive in a fast-paced environment, and are excited to learn about everything Banff and Lake Louise have to offer, we'd love to have you join our team!

Qualifications:
Pleasant, enthusiastic, and friendly demeanour.
Excellent customer service skills.
Love being part of a team that likes to work hard and play hard.
Passion for tourism and local knowledge of Banff and Lake Louise
Strong verbal and written communications skills with ease and comfort of English.
Speaking a second language is an asset.

Perks:
What better way to talk about activities than to experience them yourself!
Competitive hourly rate.
Seasonal bonus when you complete your contract.
4 days on, 3 days off work schedule during peak season

Please refer to the attached job description for a complete list of key accountabilities.

The job posting will remain active until we find the right candidates. Please submit both your résumé and cover letter for consideration. While we appreciate all applications, only qualified candidates and those who are eligible to work in Canada will be contacted.

Popular in Canada's National Parks

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Book Banff

Banff is a town located within Banff National Park in Alberta, Canada, known for its stunning mountain scenery and outdoor recreational opportunities. If you're considering working in Banff, here are a few things to keep in mind:

Banff, Alberta's Tourism Employment Industry

Banff heavily relies on tourism, and many job opportunities are linked to the hospitality and service sectors. Hotels, restaurants, shops, and outdoor activity providers often hire seasonal staff, especially during peak tourist seasons.

Banff Alberta's Seasonal Employment

Many positions in Banff are seasonal, with higher demand during the summer and winter months when tourists visit for outdoor activities, skiing, and sightseeing.

Banff National Park's Employmment Accommodations

The town is relatively small, and housing can be competitive. It's a good idea to secure accommodation before arriving, especially during peak seasons.

Canadian Work Permits

If you're not a Canadian citizen or permanent resident, you may need a work permit to legally work in Banff. Ensure you have the necessary documentation before seeking employment.

Banff, Alberta's Outdoor Lifestyle

Banff is a haven for outdoor enthusiasts. If you enjoy activities such as hiking, skiing, or mountain biking, you'll find plenty of opportunities to indulge in your favorite pastimes.

Jobs in the Community of Banff, Alberta

The town has a close-knit community, and living in Banff offers a unique experience. If you enjoy a small-town atmosphere and connecting with like-minded individuals, it can be a rewarding place to live and work.

Transportation in and Around Banff, Alberta

Banff is well-connected by road, and public transportation options are available. However, having a vehicle might be convenient, especially if you plan to explore the surrounding areas.

Before making any decisions, research specific Banff job opportunities, seasonal Tourism trends, and accommodation options. The lifestyle and activities that Banff offers are terrific, but considering all employment and lifestyle changes will ensure it aligns with your job preferences and interests.

Job Opportunities in Banff National Park

1. Parks Canada Jobs

Park Wardens - Law enforcement, wildlife protection, and visitor safety.
Interpretive Guides - Lead educational programs, hikes, and wildlife tours.
Visitor Services Attendants - Work at visitor centers, providing information.
Conservation Officers & Ecologists - Protect and manage the park's environment.
Maintenance Workers - Trail upkeep, infrastructure repairs, and facility maintenance.

2. Hospitality & Tourism Jobs

Banff Hotel & Lodge Staff - Front desk, housekeeping, concierges, and management.
Restaurant & Cafe Workers - Servers, bartenders, cooks, and baristas.
Tour Guides - Leading sightseeing, historical, or adventure tours.
Retail & Gift Shop Staff - Working in souvenir shops and outdoor gear stores.

3. Outdoor Adventure & Recreation Jobs

Rafting & Kayaking Guides - Leading groups on rivers.
Ski Resort Staff - Ski instructors, lift operators, and patrol.
Hiking & Backcountry Guides - Leading hiking and backcountry trips.
Wildlife & Photography Tour Guides - Helping visitors spot wildlife.
Equipment Rental Staff - Assisting visitors with gear and rentals.

4. Transportation & Support Services

Banff Shuttle & Tour Bus Drivers - Driving visitors between attractions.
Equipment Technicians & Mechanics - Maintaining rental equipment.
Parking & Traffic Control Staff - Managing visitor areas.

5. Research & Education

Banff Wildlife Biologists & Ecologists - Studying and preserving the ecosystem.
Research Assistants - Assisting in environmental studies.
Environmental Educators - Teaching conservation programs.

6. Volunteer & Seasonal Jobs

Banff Trail Maintenance Volunteers - Assisting in maintaining hiking trails.
Event Coordinators - Working at events and festivals.
Student & Internship Programs - Seasonal jobs with Parks Canada and tourism companies.