Radventures
 
149 Eagle Cres, Banff, AB T1L 1H1
$22 an hour - Part-time, Full-time
 
Job details
Pay
$22 an hour
Job type
Part-time
Full-time
Shift and schedule
8 hour shift
Overtime
Weekends as needed


Location
149 Eagle Cres, Banff, AB T1L 1H1

Benefits
Pulled from the full job description
Casual dress
Company events
Dental care
Flexible schedule
On-site parking
Store discount

Full job description
Job Description

Are you an organizational maestro passionate about the Canadian Rockies and eager to work amidst the stunning vistas of Banff?

If you're adept at managing customer service, operational logistics, and administrative tasks, and you're seeking a full-time role starting in Spring 2025, this opportunity is for you.

Company Overview:

Surrounded by Banff National Park’s peaks, Radventures has quickly become a premier adventure tour operator in the Canadian Rockies. Since our start in 2020, we've grown rapidly to become the top-rated local tour operator by maintaining our commitment to providing our guests with exceptional adventure experiences and fostering a company culture of connection, fun & reward.

Position Overview:

In this newly created Reservations Agent, you will orchestrate the smooth operation of tours, manage customer inquiries with a personal touch, and provide invaluable support to our management team, all with an office view of the awe-inspiring peaks of the Canadian Rockies.

This is a full-time role, working up to five days per week from April to September 2025, with the potential for ongoing employment for the right candidate.

Key Responsibilities:

Customer Service Excellence: Be the voice and ear of Radventures, handling phone and email inquiries with a blend of professionalism and personable charm.

Operational Acuity: Assign guides, manage vehicles, and ensure every tour's success through meticulous resource allocation and manifest preparation.

Administrative Agility: Support our management team with a spectrum of administrative duties as needed.

Strategic Involvement: Assist in refining operational strategies to scale our offerings and enhance customer satisfaction.

Your Unique Traits:

- A desire to grow with Radventures and take on increasing responsibilities over time.

- A passion for Banff, the Canadian Rockies and outdoor adventure.

- A multitasking maven with an eye for detail and an ear for nuances.

- Weekend availability.

- Flexibility to accommodate longer days and varying schedules as needed.

- A willingness to go the extra mile for our guests.

Requirements:

- Experience in customer service, administrative tasks, or operational management.

- Exceptional communication skills and a knack for creating order from chaos.

- Eagerness to be part of a team that values collaboration and innovation.

Position Type, Hours & Location:

This is a full-time role, working up to five days per week from April to September 2025, with the potential for ongoing employment for the right candidate. Your presence will be required at our Banff office. Weekend availability is crucial.

Rewards at Radventures:

Compensation: A competitive hourly wage of $22 and performance-based bonuses.

Other Benefits & Perks :

Staff accommodation available

Group health & dental benefits

Access to Radventures equipment on days off

A work laptop

Ongoing professional and personal development opportunities.

Will you be the one to steer our journey toward further growth & success?

We are excited to invite qualified candidates to apply by submitting a resume and cover letter to: yourpals@radventurescanada.com

Radventures is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Types: Full-time, Part-time

Pay: $22.00 per hour

Expected hours: 35 – 40 per week

Additional pay:

Bonus pay
Overtime pay
Retention bonus
Benefits:

Casual dress
Company events
Flexible schedule
On-site parking
Store discount
Flexible language requirement:

French not required
Schedule:

10 hour shift
8 hour shift
Holidays
Overtime
Weekends as needed
Application question(s):

How long have you lived in the Bow Valley?
Work Location: In person

Expected start date: 2025-04-01