Pursuit Collection
138 Banff Avenue, Banff, AB T1L 1A7
$20 an hour - Full-time
 

Job details
Pay
$20 an hour
Job type
Full-time

Location
138 Banff Avenue, Banff, AB T1L 1A7

Full job description
What will be your daily pursuit?:
Your daily pursuit is creating a welcoming environment for guests by providing a seamless, safe, and enjoyable experience.
What will your compensation be?:
The starting salary for this position is $20.00 per hour.
When does this adventure begin?:
This job is posted as part of our seasonal hiring for Spring/Summer, 2025.
What perks can you expect?:
Join an inclusive, global team and make life-long connections.
Enjoy free access to Pursuit attractions and 50% off for friends.
Get discounts on hotel stays, dining, and retail.
Access subsidized mental health and wellness resources.
What will you do in this job?:
Review and verify the work of hotel front desk clerks
Supervise the activities and coordinate the scheduling of the front desk team
Arrange training and orientation of all new front desk team members
Coordination of front desk activities with other departments
Enter rooming lists in the computer system
Coordinate handling of all tours and tour policies
Ensure accurate room counts are kept
Submit room forecasting and progress reports
Open and close room availability when necessary
Effectively handle guest inquiries and complaints
Learn procedures and functions of hotel front desk clerks
What skills and experience do you need for this job?:
2+ years experience in a major hotel, one year of supervisory experience an asset
Able to speak, read, write and understand the primary language(s) used in the workplace
Good communication skills, both verbal and written
Most tasks are performed in a team environment with the employee acting as a team leader
Able to work with minimal direct supervision
Basic computational ability
Basic computer skills
Knowledge of hotel computer accounting programs, such as Maestro
What will your work environment be like?:
Beautiful. You’ll be working in the iconic, unforgettable and inspiring location. Regardless of what your role is with us, you’ll really get the chance to explore and see amazing scenery and wildlife within the Canadian Rockies.
Fun. You'll be meeting team members from across the globe and get to participate in tons of team events.
Independent. You’ll spend your days in and around our amazing properties.
Remote. Our home is filled with trees, lakes, and blue-bird skies; rather than buildings, freeways, and smog.
Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) as required

We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole.
EEO:
Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, colour, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.
Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in Canada to apply and join our inclusive team!

We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you are unable to complete the application process online, or if you require accommodation related to a protected ground under the Canadian Human Rights Act during the application or hiring process, please contact our Talent Acquisition Team at BJCtalent@pursuitcollection.com or drop in to one of our offices to hand in a resume if you do not have access to a computer. We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted.