Castle Mountain Chalets Banff AB Front Desk Agent Full Time

   				
Near Banff Housing Provided
Castle Mountain Chalets
Jct Hwy 93S, Banff 1A, Castle Junction, Banff, AB T1L 1A5
From $18 an hour - Permanent, Full-time
 
Job details
Pay
From $18 an hour
Job type
Permanent
Full-time
Shift and schedule
8 hour shift
Weekends as needed
Evening shift


Location
Jct Hwy 93S,Banff 1A,Castle Junction, Banff, AB T1L 1A5

Benefits
Pulled from the full job description
Company events
Discounted or free food
On-site gym
Store discount

Full job description
Job description

As our Seasonal Front Desk contracts come to an end, We are currently interviewing applicants for Seasonal (May 1st - October 1st) or 12 month contracts starting May 1st at Castle Mountain Chalets located between Banff and Lake Louise, Alberta. We offer competitive wages, a contract completion bonus, on site accommodations, staff activities and discounts at both the hotel and our General Store. Our team is made up of positive, adventurous, hardworking, kind and confident people. We are looking for individuals or couples who share these attributes to join our team!

Prior Front Desk experience is a must.

Perks:

Shared fully furnished room and bathroom!
No commute.
Large, spacious shared kitchen with your own full sized fridge.
Free Wi-Fi and cable.
Free laundry.
Free Parking.
Free gear rental (mountain bikes and snowshoes).
Staff van is available for use at the cost of $0.25/km.
Close proximity to many trails and outdoor activities
Subsidized daily rent: $12/day
Position Summary:

The Front Desk position is a key part of the overall success of Castle Mountain Chalets. Often, this is the first and last person a guest is in contact with. It is very important that the individual possesses a strong outgoing personality, with an ability to pay close attention to details. The Front Desk team is also responsible for our small onsite grocery and liquor store.

Duties & Responsibilities

Greet guests in a friendly manner and follow the check in procedures
Take payments and post accurately to guest accounts
Follow set policies regarding cash handling
Communicate with other departments in a friendly and professional manner
Be aware of local attractions, activities and restaurants and make recommendations to guests
Handle incoming phone calls and other guest communications in a discreet fashion
Accurately communicate with other shifts regarding issues arising from day to day operations
Sell and stock items at the general store
Other duties as required
You Are:

Hardworking, Punctual, Attentive, Consistent, Even Keeled, Positive, Adventurous, Confident, Kind, and posses an overall great attitude!

Prerequisites:

Completion of Receptionist & Attention to Detail Assessments which you will be invited to complete on submitting your resume. Candidates who do not complete these assessments will not be considered for the position.
Previous Front Desk experience required
Experience with RoomMaster an asset
Diploma in Hospitality or related courses and asset
Strong communication skills in English, both in written and verbal is essential
Ability to work in a multi-tasking, fast paced environment
Demonstrated strong customer service skills
Ability to work all shifts, including weekends, evenings and holidays
Have a partner that would be great for our Maintenance or Housekeeping Positions? Submit their resume along with your own and let us know what position they would be interested in!

Job Types: Full-time, Permanent

Pay: From $18.00 per hour

Benefits:

Company events
Discounted or free food
On-site gym
Store discount
Schedule:

8 hour shift
Weekends as needed
Ability to commute/relocate:

Banff, AB T1L 1A5: reliably commute or plan to relocate before starting work (required)
Experience:

Front desk: 1 year (required)
Work Location: In person

Popular in Canada's National Parks



Banff is a town located within Banff National Park in Alberta, Canada, known for its stunning mountain scenery and outdoor recreational opportunities. If you're considering working in Banff, here are a few things to keep in mind:

Banff, Alberta's Tourism Employment Industry

Banff heavily relies on tourism, and many job opportunities are linked to the hospitality and service sectors. Hotels, restaurants, shops, and outdoor activity providers often hire seasonal staff, especially during peak tourist seasons.

Banff Alberta's Seasonal Employment

Many positions in Banff are seasonal, with higher demand during the summer and winter months when tourists visit for outdoor activities, skiing, and sightseeing.

Banff National Park's Employmment Accommodations

The town is relatively small, and housing can be competitive. It's a good idea to secure accommodation before arriving, especially during peak seasons.

Canadian Work Permits

If you're not a Canadian citizen or permanent resident, you may need a work permit to legally work in Banff. Ensure you have the necessary documentation before seeking employment.

Banff, Alberta's Outdoor Lifestyle

Banff is a haven for outdoor enthusiasts. If you enjoy activities such as hiking, skiing, or mountain biking, you'll find plenty of opportunities to indulge in your favorite pastimes.

Jobs in the Community of Banff, Alberta

The town has a close-knit community, and living in Banff offers a unique experience. If you enjoy a small-town atmosphere and connecting with like-minded individuals, it can be a rewarding place to live and work.

Transportation in and Around Banff, Alberta

Banff is well-connected by road, and public transportation options are available. However, having a vehicle might be convenient, especially if you plan to explore the surrounding areas.

Before making any decisions, research specific Banff job opportunities, seasonal Tourism trends, and accommodation options. The lifestyle and activities that Banff offers are terrific, but considering all employment and lifestyle changes will ensure it aligns with your job preferences and interests.



Job Opportunities in Banff National Park


1. Parks Canada Jobs

  • Park Wardens - Law enforcement, wildlife protection, and visitor safety.
  • Interpretive Guides - Lead educational programs, hikes, and wildlife tours.
  • Visitor Services Attendants - Work at visitor centers, providing information.
  • Conservation Officers & Ecologists - Protect and manage the park's environment.
  • Maintenance Workers - Trail upkeep, infrastructure repairs, and facility maintenance.

2. Hospitality & Tourism Jobs

  • Banff Hotel & Lodge Staff - Front desk, housekeeping, concierges, and management.
  • Restaurant & Cafe Workers - Servers, bartenders, cooks, and baristas.
  • Tour Guides - Leading sightseeing, historical, or adventure tours.
  • Retail & Gift Shop Staff - Working in souvenir shops and outdoor gear stores.

3. Outdoor Adventure & Recreation Jobs

  • Rafting & Kayaking Guides - Leading groups on rivers.
  • Ski Resort Staff - Ski instructors, lift operators, and patrol.
  • Hiking & Backcountry Guides - Leading hiking and backcountry trips.
  • Wildlife & Photography Tour Guides - Helping visitors spot wildlife.
  • Equipment Rental Staff - Assisting visitors with gear and rentals.

4. Transportation & Support Services

  • Banff Shuttle & Tour Bus Drivers - Driving visitors between attractions.
  • Equipment Technicians & Mechanics - Maintaining rental equipment.
  • Parking & Traffic Control Staff - Managing visitor areas.

5. Research & Education

  • Banff Wildlife Biologists & Ecologists - Studying and preserving the ecosystem.
  • Research Assistants - Assisting in environmental studies.
  • Environmental Educators - Teaching conservation programs.

6. Volunteer & Seasonal Jobs

  • Banff Trail Maintenance Volunteers - Assisting in maintaining hiking trails.
  • Event Coordinators - Working at events and festivals.
  • Student & Internship Programs - Seasonal jobs with Parks Canada and tourism companies.