Banff Collection by InnVest Hotels
Banff, Alberta,T1L 1C9, Canada, Banff, AB T1L 1C9
$16.79 an hour - Full-time
 
Job details
Pay
$16.79 an hour
Job type
Full-time

Location
Banff, Alberta, T1L1C9, Canada

Full job description
Primary Responsibilities:

Ø Describes all menu items; methods of preparation and prices as needed.

Ø Accommodates any special requests that the kitchen is able to deliver for the guest.

Ø Upsells established menu items or specials to maximize food and beverage revenues.

Ø Serves menu items to guests in a prompt and courteous manner and according to established service standards.

Ø Performs pre- and post-shift side work; stock service station, makes coffee, etc.

Ø Forwards customer payments to cashier for completion of the transaction; receives change from cashier and returns change promptly to guest.

Ø May assist Greeter/ Cashier with greeting and seating guests; may assist bus person with clearing table and filling glasses.

Ø Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.

Ø Provides a professional image at all times through appearance and dress.

Ø Follows company policies and procedures.

Note: Other duties as assigned by supervisor or management

Qualifications:

Education/ Experience: Basic reading, writing and math. Food service experience with general knowledge of restaurant operations, is preferred.

Certification and/or License Requirement: Alcohol awareness certification and/or food service permit as required by local or state government agency.

Skills:

Customer service.

Interpersonal communications.

Behaviors
Preferred
Thought Provoking: Capable of making others think deeply on a subject
Team Player: Works well as a member of a group
Functional Expert: Considered a thought leader on a subject
Motivations
Preferred
Financial: Inspired to perform well by monetary reimbursement
Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business