Primary Location : Canada-Banff-The Fairmont Banff Springs Employee Status : Regular Host / Hostess / Cashier - Bow Valley Grill (Spring/Summer 2016) As a Host/Hostess with at The Fairmont Banff Springs, you will be an ambassador for the exceptional service and cuisine that are hallmarks of our dining experience. Your warm, personal attention provides a memorable first impression for guests of our restaurants and lounges, making them feel welcome and valued. Hotel Overview: The Fairmont Banff Springs has built a distinct and iconic reputation in the heart of Canada's Rocky Mountains. With 764 guest rooms, world-class golf and spa experiences, one of the largest food & beverage operations in North America, our Castle in the Rockies is the place to ignite a brilliant career. Whether you are seeking innovative mentorship with global career opportunities or you are an outdoor adventure seekers, this year-round, mountain culture offers true work–life balance in one of Canada's most spectacular destinations. Summary of Responsibilities: Reporting to the Host Supervisor, responsibilities and essential job functions include but are not limited to the following:
- Consistently offer a professional, friendly greeting and engaging service
- Monitor table availability at all times
- Maintain cleanliness and ensure buffet accessories are fully stocked
- Maintain floats in order to provide change for both hotel guests and wait staff (Cashier)
- Ensure that all guest checks are properly closed and accounted for (Cashier)
- Ensure all closing procedures are followed for all bills and all reports necessary are completed before concluding shift (Cashier)
- Complete remittance sheet, lock up float and deposit any cash received during shift (Cashier)
- Expedite appetizers, entrées and desserts for à la carte meal periods
- Assist guests regarding food and beverage menu items in an informative and helpful way
- Follow outlet policies, procedures and service standards
- Follow all safety and sanitation policies when handling food and beverage
- Other duties as assigned Qualifications:
- Previous service experience an asset
- Proserve Certified
- Previous Point of Sale System experience an asset
- Excellent communication and organizational skills
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times Perks: Endless staff events, subsidized staff housing, daily duty meal in our staff cafeteria, employee travel program, food & beverage/fitness centre/spa/golf discounts, competitive extended benefit plans (medical, vision, dental), employee assistance program. Physical Aspects of Position (include but are not limited to):
- Constant standing and walking throughout shift
- Occasional lifting and carrying up to 20 lbs
- Occasional kneeling, pushing, pulling, stretching Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization. APPLY TODAY: Whether you're launching your career or seeking meaningful employment, we invite you to visit https://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts and the extraordinary opportunities that exist! ABOUT FAIRMONT HOTELS & RESORTS At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. Our Sustainability Partnership program represents our ever-expanding commitment to being a responsible business and to following the principles of sustainability across our operations, the world over. An exciting future awaits! Job Level : Colleague Schedule : Full-time Closing Date : 12.Mar.2016, 10:59:00 PM
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