Avis Rental Agent

Rental Agent 
Avis Banff - Banff, AB 
$12 - $15 an hour - Part-time
Job Summary
We will lead our industry by defining service excellence and building unmatched customer loyalty. Our mission is to give a stress-free car rental experience by providing superior services that cater to our customers' individual needs...always conveying the 'We Try Harder®' spirit with knowledge, caring and a passion for excellence.
Key Qualifications
•	Must have strong attention to detail.
•	Must be able to follow manufacturer recommended procedures.
•	Must be able to keep up with a fast paced environment.
•	Driving experience with a valid Alberta Drivers License and a good driving history.
•	Must be able to pass pre-employment screens.
•	Ability to work with a team or independently.
•	Ability to maintain composure and customer focus while solving customer or technical issues.
Key Responsibilities: 
•	Answering customer enquiries about availability and costs of vehicles.
•	Taking bookings and explaining the terms of rental or leasing agreements.
•	Completing paperwork with the customer taking payment.
•	Showing customers to their vehicle and pointing out any bumps, scrapes or special features.
•	Checking mileage and inspecting for damage when vehicles are returned.
•	Providing ongoing service and sales support, if you deal with regular business leasing accounts.
•	Organizing, cleaning and maintaing office cleanliness.
•	We are hiring for 1 Part-Time position with approximately 25 - 30 hours a week. (Leading to full-time hours starting April)
•	Beginning immediately.
Benefits include: 
•	Starting wage is between $12 - $15/hour depending on current experience.
•	There will be a semi-annual performance review with a minimum 25c raise.
•	Company discounts.
If you are interested, please reply to this ad and attach your resume or apply in person Mon - Fri. We will not consider applicants without a Cover Letter.
Job Type: Part-time
Local candidates only:
•	Banff, AB
Required experience:
•	Customer Service: 2 years
Required education:
•	High school or equivalent