Rental Agent Avis Banff - Banff, AB $12 - $15 an hour - Part-time Job Summary We will lead our industry by defining service excellence and building unmatched customer loyalty. Our mission is to give a stress-free car rental experience by providing superior services that cater to our customers' individual needs...always conveying the 'We Try Harder®' spirit with knowledge, caring and a passion for excellence. Key Qualifications • Must have strong attention to detail. • Must be able to follow manufacturer recommended procedures. • Must be able to keep up with a fast paced environment. • Driving experience with a valid Alberta Drivers License and a good driving history. • Must be able to pass pre-employment screens. • Ability to work with a team or independently. • Ability to maintain composure and customer focus while solving customer or technical issues. Key Responsibilities: • Answering customer enquiries about availability and costs of vehicles. • Taking bookings and explaining the terms of rental or leasing agreements. • Completing paperwork with the customer taking payment. • Showing customers to their vehicle and pointing out any bumps, scrapes or special features. • Checking mileage and inspecting for damage when vehicles are returned. • Providing ongoing service and sales support, if you deal with regular business leasing accounts. • Organizing, cleaning and maintaing office cleanliness. Availability: • We are hiring for 1 Part-Time position with approximately 25 - 30 hours a week. (Leading to full-time hours starting April) • Beginning immediately. Benefits include: • Starting wage is between $12 - $15/hour depending on current experience. • There will be a semi-annual performance review with a minimum 25c raise. • Company discounts. If you are interested, please reply to this ad and attach your resume or apply in person Mon - Fri. We will not consider applicants without a Cover Letter. Job Type: Part-time Local candidates only: • Banff, AB Required experience: • Customer Service: 2 years Required education: • High school or equivalent
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