EMBLEMS Rimrock
Banff, AB

Job details
Full-time
21 hours ago
Benefits
Dental care
Vision care
Skills
ProServe
FoodSafe
Microsoft Office
Hospitality Management
Recruiting
Leadership
Restaurant experience
Hotel experience
Full job description
Company Description

At Rimrock, we create more than luxury experiences, we create moments that move people. Guided by Wellness, Adventure, and Culture, our people live and work in one of the most inspiring places on Earth, delivering hospitality with purpose and heart. Here, every day brings connection, growth, and unforgettable memories, on and off the clock.

Live boldly. Work with heart. Stay moved.

https://www.rimrockcareers.com/


Job Description

Perched above the Bow Valley and inspired by the spirit of the Canadian Rockies, Rimrock Banff offers guests a refined mountain experience where every detail is thoughtfully curated. Our restaurants are designed to create memorable moments through exceptional cuisine, genuine hospitality, and a profound connection to place. The culinary program includes distinctive venues inspired by Canadian terroir, social gathering spaces, and elevated dining experiences rooted in seasonality and storytelling.

As Restaurant Manager, you will be an inspiring leader who brings warmth, sophistication, and operational excellence to every guest interaction. You will support the day-to-day operation of our restaurant outlets, mentor a high-performing team, and ensure service standards consistently exceed expectations.

Start Date: July 2026
Contract Type: Fixed Term until October 31, 2026
Pay Rate: $60,000 to $63,000 per year, dependent on experience
Reports To: Restaurant General Manager

What You'll Be Doing

Leadership & Guest Experience

Support daily front-of-house operations across all services, ensuring smooth flow and consistent execution.
Foster a culture of genuine, personalized hospitality that anticipates guest needs.
Build meaningful relationships with guests and proactively resolve concerns with professionalism and care.
Lead by example on the floor, remaining highly visible during service periods.
Inspire and coach colleagues to consistently deliver elevated luxury experiences.
Operations Management

Ensure seamless communication between Front of House, Culinary, Stewarding, and other hotel departments.
Maintain exceptional standards of cleanliness, presentation, and organization.
Monitor staffing levels and operational flow to maximize efficiency and guest satisfaction.
Assist with scheduling, labour management, and payroll administration.
Participate in inventory management and cost control initiatives.
Team Development

Support the recruitment, onboarding, training and mentoring of team members.
Conduct regular performance discussions and provide ongoing coaching.
Foster an environment built on respect, collaboration, and continuous improvement.
Recognize and celebrate team successes.
Health, Safety & Compliance

Ensure all Food Safe, sanitation, and workplace safety standards are consistently maintained.
Uphold all company policies and luxury brand standards.
Ensure compliance with Alberta liquor regulations and responsible beverage service practices.

Qualifications

What You Bring

Restaurant leadership experience within a luxury hotel, upscale restaurant, or resort environment.
A collaborative leadership style and respect for culinary craft.
High attention to detail and pride in thoughtful execution.
ProServe certification required.
Proficiency with Microsoft Office and point-of-sale systems.
Bonus If You Bring

Diploma or degree in Hospitality Management, Tourism, or a related field.
Experience working within luxury or Forbes/Five-Star service environments
Wine, cocktail, or sommelier knowledge is considered an asset.
Who You Are

You are a connector, socially confident, warm, and energizing. You thrive on interaction and influence, naturally drawing people into shared purpose and momentum. You lead conversations, build trust quickly, and inspire commitment through enthusiasm rather than instruction.

You enjoy variety, fast-paced environments, and the challenge of aligning people around a shared vision. Results matter to you, but you know they are only achieved through people. You motivate, persuade, and uplift, helping both guests and colleagues feel seen, valued, and engaged.

Lead with heart. Inspire connection. Stay moved.

Physical Demands

Continuous standing and walking throughout service periods.
Frequent bending, reaching, and lifting up to 11lbs (5kg); occasional lifting up to 22lbs (10kg).
Ability to work in a dynamic dining environment with varied pacing and guest interaction.
Visa Requirements: Must be legally authorized to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.


Additional Information

Job Perks & Benefits:

Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees after 3 months.
Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees.
Employee travel program with discounts on room rates as well as on food & beverage at Accor properties world-wide.
Access to the Mountain Explorer Travel Program, exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Accor Hotels in Banff, Lake Louise, Jasper & Whistler.
One complimentary buffet meal per shift in our staff cafeteria.
Subsidized shared Staff Accommodation.
Apply Today: Whether you're just starting your journey or seeking your next adventure, we’d love to hear from you. Explore current opportunities and discover what it means to be a team member at www.rimrockcareers.com.

We’re committed to providing an inclusive and accessible recruitment experience. If you require any accommodations during the application or interview process, please reach out confidentially, at recruiter@rimrockresort.com, and we’ll work with you to ensure your needs are met.

At Rimrock Banff, we believe that diversity makes us stronger, and inclusion moves us forward.

Our team is made up of individuals from across the globe, each bringing their own culture, perspective, and story. In a place as naturally diverse as Banff National Park, it’s only fitting that our workplace reflects the same richness.

Whether you're on shift or in staff housing, we want every person to feel seen, valued, and free to be fully themselves, regardless of race, culture, gender identity, religion, abilities, sexual orientation, or age.

Inclusion isn't a box we check, it’s a value we live. And while we're proud of our progress, we know there's always more to learn, more ways to grow, and more voices to elevate.

Together, we build a workplace where belonging isn’t just possible, it’s expected.