Fairmont Chateau Lake Louise
Alberta

Job details
Permanent | Full-time
5 hours ago
Benefits
Store discount
Extended health care
Dental care
Paid time off
Discounted or free food
Vision care
Life insurance
On-site parking
Skills
Micros POS
Post-secondary education
Hospitality Management
Orthodontics
Leadership
Full job description
Company Description

Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity. Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!

Job Description

Fairmont Chateau Lake Louise is seeking a dynamic Outlet Manager for our In Room Dining Outlet. Reporting to the Assistant Director of Food & Beverage, this position will be responsible for the effective and efficient day-to-day operation. This position is ideal for the individual who aspires to increase department head level experience, manage multiple operations and continue the growth towards the next management level in Food & Beverage. Let’s take your career to new heights.

What you will be doing:

Develop and enhance Fairmont service standards through disciplined administration of departmental Standard Operating Procedures
Enhance the leadership skills of the additional leaders in the Outlet. This includes the development of decision-making skills, performance management techniques, function planning ability, process mapping and analysis, and sense of urgency and ownership
Ensure effective working relationships and clear communication is maintained with all colleagues and leaders in the restaurant and other departments
Develop and administer the departmental Employee Engagement Survey Action Plan
Critically assess procedures, policies, and methods of operation and alter them where necessary
Ensure the financial success of the department by monitoring productivities, revenues and costs. To proactively implement appropriate procedures or programs wherever necessary
Liaise with the kitchen to ensure that a common vision is shared
Create and implement all beverage menus within the department as well as work closely with the kitchen on the creation of all food menus
Liaise with other Food and Beverage departments to ensure that all resources are being equally shared and that the entire division operates as a unified force
Ensure that all equipment, fixtures, and furniture of the department are kept in the best repair possible and are used in a safe and proper manner
Participate in the budgeting process of the department by establishing clear and precise priorities for operational and renovation capital expenditures
Develop and maintain a safety culture within the department and ensure departmental adherence to and awareness of Health and Safety standards are met.
Ensure departmental participation in all hotel-wide environmental initiatives, and to develop departmental specific environmental initiatives
Achieve or exceed all targeted objectives as it relates to our pillars (VOS, EOS, etc.)
Ensure the successful seasonal transition of the restaurant
Attend Leadership meetings, daily convention, pre-convention and other meetings as required
Departmental payroll administration
Ensure a clean and safe working environment, and actively participate in health and safety initiatives
Adhere to all hotel environmental policies and initiatives
Carry out any other tasks as assigned
Qualifications

Previous F&B department head level experience required
Must have strong, proven leadership qualities and management skills
Working knowledge of Micros, Microsoft applications and Restaurant Manager an asset
Post-Secondary Degree in Hospitality or Food and Beverage Management an asset
A demonstrated ability to delegate tasks to team members and follow up on same – ensuring results
Participation in Fairmont Fundamentals, Train the Trainer, and Interaction Management an asset
Self‑motivated, with the ability to make effective decisions
Demonstrates initiative, and the ability to multitask and work with minimal supervision
Ability to maintain high service levels under pressure
Physically fit to lift trays repeatedly, stand and walk for the duration of the shift.
Additional information

Job Perks & Benefits:

Subsidized staff accommodation provided on-site for full time status employees
One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal)
Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employees
Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
Access to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)
Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

APPLY TODAY: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.lakelouisejobs.com to learn more about Fairmont Chateau Lake Louise and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: CLL.Careers@Fairmont.com

Our Commitment to Diversity & Inclusion:

At Fairmont Chateau Lake Louise, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.

Benefits:

Dental care
Discounted or free food
Extended health care
Life insurance
On-site parking
Paid time off
Store discount
Vision care
Work Location: In person