The Banff Collection by InnVest Hotels
Banff, AB T1L 1C9
$16.79 an hour - Full-time
 
Job details
Pay
$16.79 an hour
Job type
Full-time
Shift and schedule
Overtime
Weekends as needed
Holidays

Location
Banff, AB T1L 1C9

Full job description
THE COMPANY:

Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and hotels.
Our company culture is built on collaboration. A nimble team where everyone has a voice at the table and an opportunity to pursue their passions. Our skill sets are as diverse as our portfolio, but we all have a singular focus: a belief that partnerships deliver the best results, an entrepreneurial approach to decision making, respect for others, a strong sense of integrity and a curiosity to challenge the status quo.


With over 100 hotels in our portfolio, representing 18 internationally recognized hotel brands, InnVest is the largest independent owner of hotels in Canada. In addition, our management team oversees the day-to-day activities of almost 90 hotels also making InnVest the largest independent operator of hotels in Canada. InnVest’s portfolio is geographically diverse with hotels from Vancouver, BC to Corner Brook, NL but also experientially diverse from roadside inns to luxury urban properties.


At InnVest, our mission is simple – to deliver outstanding guest experiences and superior returns on quality hospitality investment. A career at InnVest will provide you with unrivaled opportunities and invaluable exposure to Canada’s largest independently-owned and operated hotel portfolio.

ACTIVITIES:

- Greets guests pleasantly as they approach the bar; promotes house drinks and food items; utilizes upselling skills whenever possible to maximize revenues.

- Prepares beverages requested by customers or servers according to standard operating procedures establishing proper proportions and ingredients to control costs and provide a consistent product to the guests.

- Maintains clean and organized work areas to maximize efficiency; sets up the bar and back bar according to established procedures.

- Monitors guest behavior and guest alcohol consumption to determine when alcohol service to the guest should cease; notifies management of incidents involving excessive alcohol consumption or impaired condition of customers.

- Checks identification whenever the age of a guest requesting an alcoholic beverage service is questionable; follows provincial and local laws regarding the sale and service of alcoholic beverages.

- Verifies liquor inventory; correctly completes all requisition requirements and stores stock as per approved procedures. Obtains, counts and secures bartender’s bank; documents cash transactions and deposits as per audit procedures.

- Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.

- Provides a professional image at all times through appearance and dress.

- Follows company policies and procedures.

Note: Other duties as assigned by supervisor or management

COMPETENCIES WE ARE SEEKING:

Education/ Experience: Basic reading, writing and math. Specialized knowledge or bartending and mixing drinks.

Certification and/or License Requirement: Alcohol awareness certification and/or food service permit as required by local or state government agency.

Skills:

Customer service.

Interpersonal communications

Working Conditions:

Will be required to work nights, weekends and holidays.

Will be required to work in fast paced, stressful environment.

May be asked to work overtime.

Behaviors
Preferred
Innovative: Consistently introduces new ideas and demonstrates original thinking
Enthusiastic: Shows intense and eager enjoyment and interest
Thought Provoking: Capable of making others think deeply on a subject
Functional Expert: Considered a thought leader on a subject
Motivations
Preferred
Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business