Royal Canadian Lodge Banff front desk agent

   				
Royal Canadian Lodge Banff
Banff, AB
$18.20 an hour - Permanent, Full-time
Royal Canadian Lodge Banff
Banff, AB
$18.20 an hour
Job details

Pay
$18.20 an hour
Job type
Permanent
Full-time
Shift and schedule
Overtime

Location
Banff, AB

Full job description
Education:
Expérience:
Education
No degree, certificate or diploma
Tasks
Register arriving guests and assign rooms
Process group arrivals and departures
Take, cancel and change room reservations
Provide information on hotel facilities and services
Provide general information about points of interest in the area
Process guests' departures, calculate charges and receive payments
Maintain an inventory of vacancies, reservations and room assignments
Follow emergency and safety procedures
Clerical duties (i.e. faxing, filing, photocopying)
Answer telephone and relay telephone calls and messages
Assist clients/guests with special needs
Contact customers to deliver requested wakeup calls
Perform light housekeeping and cleaning duties
Provide customer service
Work conditions and physical capabilities
Attention to detail
Fast-paced environment
Overtime required
Standing for extended periods
Work under pressure
Personal suitability
Client focus
Dependability
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Judgement
Organized
Reliability
Team player
Experience
Experience an asset
Financial benefits
Group insurance benefits
Other benefits
Other benefits
Durée de l'emploi: Permanent
Langue de travail: Anglais
Heures de travail: 30 to 40 hours per week

Popular in Canada's National Parks

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Book Banff

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