Pursuit Brewster Sightseeing Banff AB Adventure Expert

Pursuit Collection
 
Banff, AB
$17.50 an hour - Seasonal, Full-time
Pursuit Collection
Banff, AB
$17.50 an hour

Job details

Pay
$17.50 an hour
Job type
Seasonal
Full-time

Location
Banff, AB

Benefits
Pulled from the full job description
Discounted or free food

Full job description
What will be your daily pursuit?:
As an Adventure Expert, you will be the warm welcome to all who visit our transportation centre. You will anticipate needs and assist in elevating all guests’ experiences in the iconic Canadian Rockies. You will also play an important role as part of the transportation, ensuring smooth logistics and high quality experience standards.

This seasonal position is posted as part of our recruitment for spring/summer 2024.
Compensation:
The starting salary for this position is $17.50 per hour.
What perks can you expect?:
Work in a dynamic, culturally diverse team from around the globe
Work experience in an iconic, unforgettable, and inspiring location
Free access to Pursuit attractions for staff and family, send a friend at half the price!
Discounted hotel stays under Pursuit’s lodging offerings, and discounted food & beverage and retail experiences
The chance to work in an inclusive culture and make life-long friends
Access to subsidized mental health and wellness resources
Opportunities for career growth or future work at other Pursuit locations
Access to one of the world’s most beautiful and iconic National Parks
What will you do in this job?:
Ensuring each guest who passes through has received the best possible experience through anticipating needs and offering personalized recommendations based off your expert knowledge
Responding to guest and team enquiries through a variety of methods, including but not limited to walk ups, phone calls, emails and online communications
Resolve guest experience issues, including appropriate reporting and follow-up as required
Maintaining open, effective communication and positive relationships with other teams through radio, phone and online communication
Maintain current and accurate knowledge of Pursuit attractions, events, and local knowledge
Utilizing knowledge of Pursuit tours and attractions to cross-sell and maximize retail sales
The responsible handling of cash, credit cards, and appropriate reports
Assist in various transportation duties including, but not limited to, direct ticket sales, guest loading, bus directing, and guest meet and greets as required
Ability to read and understand a dispatch sheet with driver assignments and passenger manifests
Producing booking confirmations and follow up with clients including taking payments through a direct POS system with accuracy and efficiency
Uphold our high standards of service, merchandising, and display
Monitoring store security
Facilitating efficient inventory management and movement
Ensure personal safety, as well as that of our guests and team members, to the best of your ability
Ensuring work area remains clean, tidy, well stocked and communicating any needs
Uphold the Pursuit core values
Represent Pursuit professionally in all communications relating to clients/guests, suppliers, products, and co-workers
Abiding by and applying all procedures and policies as laid out
What skills and experience do you need for this job?:
Strong customer service skills and attention to detail
Effective communication skills. Secondary language skills are an asset
Proven ability or willingness to adapt effectively and efficiently, whilst actively participating in fast-paced, team environments
Basic mathematical and literacy skills
Time management skills and ability to prioritize
Proven ability to take initiative and anticipate needs
An active interest in the Canadian Rockies
Accountability with the ability to work independently, be self-motivated and self-regulated
Cash-handling experience
Experience with POS systems, booking systems, and retail procedures an asset
First aid qualifications and possessing a valid driver’s license are an asset
Physical demands include constant use of hands, repetitive actions and speaking, sitting/standing for long periods of time, frequent bending/twisting, working outdoors, and may lift, push, and pull up to 50 lbs
What will your work environment be like?:
Beautiful. You’ll work in an iconic, unforgettable and inspiring locations. You’ll see amazing scenery and wildlife. You’ll participate in team events – and fun!
Independent. You’ll spend your days in and around our amazing properties.
Remote. Our home is filled with trees, lakes and blue-bird skies; rather than buildings, freeways and smog.
Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) required
This job description describes this role at a high level, but no document can anticipate every single task, issue or project that could come up. We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole.

To handle this job successfully, any person hired must be able to perform responsibilities as described. Pursuit will make any reasonable accommodation to help a person with disabilities perform their job. This job is based in Alberta, Canada. Relocation to the area and the legal ability to work in Canada is required.
Closing:
Equal Employment Opportunity Information

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, colour, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.
Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in Canada to apply and join our inclusive team!

We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you can’t apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at BJCtalent@pursuitcollection.com
We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted.

Popular in Canada's National Parks



Banff is a town located within Banff National Park in Alberta, Canada, known for its stunning mountain scenery and outdoor recreational opportunities. If you're considering working in Banff, here are a few things to keep in mind:

Banff, Alberta's Tourism Employment Industry

Banff heavily relies on tourism, and many job opportunities are linked to the hospitality and service sectors. Hotels, restaurants, shops, and outdoor activity providers often hire seasonal staff, especially during peak tourist seasons.

Banff Alberta's Seasonal Employment

Many positions in Banff are seasonal, with higher demand during the summer and winter months when tourists visit for outdoor activities, skiing, and sightseeing.

Banff National Park's Employmment Accommodations

The town is relatively small, and housing can be competitive. It's a good idea to secure accommodation before arriving, especially during peak seasons.

Canadian Work Permits

If you're not a Canadian citizen or permanent resident, you may need a work permit to legally work in Banff. Ensure you have the necessary documentation before seeking employment.

Banff, Alberta's Outdoor Lifestyle

Banff is a haven for outdoor enthusiasts. If you enjoy activities such as hiking, skiing, or mountain biking, you'll find plenty of opportunities to indulge in your favorite pastimes.

Jobs in the Community of Banff, Alberta

The town has a close-knit community, and living in Banff offers a unique experience. If you enjoy a small-town atmosphere and connecting with like-minded individuals, it can be a rewarding place to live and work.

Transportation in and Around Banff, Alberta

Banff is well-connected by road, and public transportation options are available. However, having a vehicle might be convenient, especially if you plan to explore the surrounding areas.

Before making any decisions, research specific Banff job opportunities, seasonal Tourism trends, and accommodation options. The lifestyle and activities that Banff offers are terrific, but considering all employment and lifestyle changes will ensure it aligns with your job preferences and interests.