Banff Park Lodge Resort and Conference Centre Banff, AB $16.75–$18.25 an hour - Permanent, Full-time Banff Park Lodge Resort and Conference Centre Banff, AB $16.75–$18.25 an hour Job details Pay $16.75–$18.25 an hour Job type Full-time Permanent Shift and schedule 8 hour shift Overtime Weekends as needed + show more Location Banff, AB Benefits Pulled from the full job description Company events Dental care Disability insurance Discounted or free food Extended health care Life insurance On-site parking Full job description Welcome! - Banff Park Lodge collection of hotels operates 3 properties - Banff Park Lodge Resort Hotel & Conference Center, Bow View Lodge, and Peaks Hotel & Suites - all with an ideal location, steps away from lively downtown Banff on one side and from peaceful, glacier-fed Bow River on the other. Thank you for your interest in joining our team as Front Desk Agent, a team which works to create the best experiences for our guests and fellow staff. We are proud to say that we are a Bow Valley Workplace Inclusion Charter Signatory and we welcome people of all lifestyles, origins, beliefs and other. Employee Incentives: Term bonus of up to $1500. Staff accommodation from $8.00 per day (based on availability). Friends and family rate for hotel rooms and in our two in-house restaurants. Staff Cafeteria open 24/7, serving lunch and dinner daily (payroll deduction for hot meals) Health benefits available after 6 months of employment. Corporate Canoe Club Pass Duties include (but are not limited to): Create, cancel, and change room reservations both in person and over the phone Provide excellent customer service through all channels Communicate well with staff and guests Provide information on hotel facilities and services, including information and services required for guests with special needs Act self-sufficiently with minimal supervision Clerical duties (i.e. faxing, filing, photocopying) Decision making, critical thinking, job task planning and organizing Maintain a tidy and organized work space Ideal Candidate: Reliable and can commit to at least 6-12 months of employment Has 1 years previous hotel front desk or reservation experience Is a capable multi-tasker with a keen attention to detail Has a professional and friendly demeanor in person and over the telephone Has excellent English comprehension and communication skills; a second language is an asset as we welcome many international guests Has experience working with Microsoft Office Other benefits: Education reimbursement for English as a Second Language Course Payroll deduction available for a local gym membership Living in beautiful Banff National Park! Job Types: Full-time, Permanent Pay: $16.75-$18.25 per hour Benefits: Company events Dental care Disability insurance Discounted or free food Extended health care Life insurance On-site parking Vision care Schedule: 8 hour shift Holidays Monday to Friday Weekends as needed Supplemental pay types: Bonus pay Commission pay Overtime pay Tips Application question(s): When is your available start date? How long do you plan to work with us? We provide support in the recruitment process to candidates with accessibility needs. Please advise if you require any adjustments. Please state your pronoun (optional). Experience: customer service: 1 year (preferred) Work Location: In person
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