FAIRMONT
 
Banff, AB
Full-time
Fairmont Banff Springs
Banff, AB
Job details

Job type
Full-time
Shift and schedule
Afternoon shift
Morning shift

Location
Banff, AB

Benefits
Pulled from the full job description
Dental care
Vision care

Full job description
Company Description

Who We Are:

Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.


Job Description

Join our team as a creative, enthusiastic, and self-motivated individual with a strong work ethic. Support Room Attendants, handle guest calls, sort linens, and maintain public areas. This position offers a variety of shifts, including mornings, afternoons, and evenings. Be part of a team that strives for excellence!

Job Duties Include:

Consistently offer professional, engaging and friendly service
Responsible for sanitizing ice machines on guest room floors
Responsible for the adherence to Standard Operating Procedures (SOP’s) related to the Housekeeping department
Expected to adhere to all Fairmont Hotels & Resorts standards that relate to hygiene and grooming, health and safety, fire, accommodations, guestroom standards, guest interactions, lost and found and radio protocol
Responsible for the maintenance and upkeep of the backspaces. This will include but not limited to: sweeping, mopping, trash and recycling removal, stocking and organizing
Support Room Attendants by removing dirty linen from vacant guest rooms
Responsible for stocking linens and guest supplies in appropriate places and to appropriate par levels (this task supports and assists the Room Attendants)
Sorting dirty linen ready for export to laundry services
Responsible for the maintenance and upkeep of the guest corridors and public spaces. This will include but not limited to: vacuuming, dusting, polishing, damp dusting, elevator track cleaning, cleaning public washrooms, brass polishing and trash removal.
Responsible cleaning dirty glassware from guestrooms and restocking clean glassware in appropriate places and to appropriate par levels
Load and unload the glass machines and put all items away in the correct place
All other duties as assigned

Qualifications

Your Skills & Qualifications:

Warm and caring personality; previous housekeeping experience is an asset
Ability to anticipate and focus attention on guest needs, being professional and welcoming
Must be able to make decisions individually and show problem solving ability
Able to work well independently with little supervision
Excellent communication and follow-up skills
Excellent organizational skills and time management
Physically fit as you will be standing and walking throughout shift
Ability to work well under pressure
Able to push, pull, lift up to 50+ lbs.
Able to bend and kneel with comfort

Additional Information

Job Perks & Benefits:

Subsidized staff accommodation provided on-site for full time status employees
One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $4/meal)
Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees
Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler
Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion: At Fairmont Banff Springs, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.
If you are contacted by a Recruiter, kindly inform them at any stage of the recruitment process if you will need support or accommodations.

Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: bsh.careers@fairmont.com