Near Banff Housing Provided
Castle Mountain Chalets
 
Banff, AB
From $18 an hour - Permanent, Full-time
Castle Mountain Chalets
Banff, AB
From $18 an hour
Job details

Pay
From $18 an hour
Job type
Full-time
Permanent
Shift and schedule
8 hour shift
Overtime
Weekends as needed
+ show more

Location
Banff, AB

Benefits
Pulled from the full job description
Company events
Discounted or free food
Employee assistance program
On-site gym
Store discount

Full job description
Job description

We are currently interviewing applicants for year round employment at Castle Mountain Chalets located between Banff and Lake Louise, Alberta. We offer competitive wages, on site accommodations, staff activities and discounts at both the hotel and our General Store. Our team is made up of positive, adventurous, hardworking, kind and confident people. We are looking for individuals or couples who share these attributes to join our team!

Prior Front Desk experience is a must.

Perks:

Shared fully furnished room and bathroom!
No commute.
Large, spacious shared kitchen with your own full sized fridge.
Free Wi-Fi and cable.
Free laundry.
Free Parking.
Free gear rental (mountain bikes and snowshoes).
Staff van is available for use at the cost of $0.25/km.
Close proximity to many trails and outdoor activities
Subsidized daily rent: $12/day
Position Summary:

The Front Desk position is a key part of the overall success of Castle Mountain Chalets. Often, this is the first and last person a guest is in contact with. It is very important that the individual possesses a strong outgoing personality, with an ability to pay close attention to details. The Front Desk team is also responsible for our small onsite grocery and liquor store.

Duties & Responsibilities

Greet guests in a friendly manner and follow the check in procedures
Take payments and post accurately to guest accounts
Follow set policies regarding cash handling
Communicate with other departments in a friendly and professional manner
Be aware of local attractions, activities and restaurants and make recommendations to guests
Handle incoming phone calls and other guest communications in a discreet fashion
Accurately communicate with other shifts regarding issues arising from day to day operations
Sell and stock items at the general store
Other duties as required
You Are:

Hardworking, Punctual, Attentive, Consistent, Even Keeled, Positive, Adventurous, Confident, Kind, and posses an overall great attitude!

Prerequisites:

Completion of Receptionist & Attention to Detail Assessments which you will be invited to complete on submitting your resume. Candidates who do not complete these assessments will not be considered for the position.
Previous Front Desk experience required
Experience with RoomMaster an asset
Diploma in Hospitality or related courses and asset
Strong communication skills in English, both in written and verbal is essential
Ability to work in a multi-tasking, fast paced environment
Demonstrated strong customer service skills
Ability to work all shifts, including weekends, evenings and holidays
Job Types: Full-time, Permanent

Salary: From $18.00 per hour

Schedule:

8 hour shift
Day shift
Holidays
Monday to Friday
Night shift
Overtime
Weekend availability
Supplemental pay types:

Bonus pay
Commission pay
Overtime pay
Tips
Experience:

customer service: 1 year (required)
Contract length: 1 year with option to renew

Job Types: Full-time, Permanent

Salary: From $17.00 per hour

Job Types: Permanent, Full-time

Pay: From $18.00 per hour

Benefits:

Company events
Discounted or free food
Employee assistance program
On-site gym
Store discount
Schedule:

8 hour shift
Weekends as needed
Ability to commute/relocate:

Banff, AB T1L 1A5: reliably commute or plan to relocate before starting work (required)
Experience:

Front desk: 1 year (required)
Work Location: In person