Canadian Rocky Mountain Resorts
 
Banff, AB
Canadian Rocky Mountain Resorts
Banff, AB

Location
Banff, AB

Full job description
PRIMARY FUNCTION

As a Food and Beverage Supervisor, your primary goal is to supervise F&B operations efficiently and profitably, upholding the highest standards of quality and service. Your role encompasses various facets, including training servers, hosts, and potentially runners and bussers, contributing to a welcoming atmosphere for guests.

REPORTS TO

Food and Beverage Manager/Banquet Manager
HOURS

As required
DUTIES & RESPONSIBILITIES

Supervise front-of-house activities across multiple outlets.
Train, coach and mentor servers, bartenders, hosts on standards.
Model exemplary customer service and problem resolution.
Support kitchen operations and relationships.
Control labor costs, monitor budgets and sales.
Enforce policies around supplies inventory, cash handling, etc.
Maintain health and safety compliance in the workplace.
Communicate clearly on guest feedback, incidents, challenges.
Perform hands-on duties like serving, bartending, bussing, conference setup and tear down as needed.

EXPERIENCE

Restaurant supervisory experience preferred.
Outstanding interpersonal and leadership abilities.
Knowledge of service standards and hospitality trends.
Scheduling, budgeting and inventory management skills.
Exceptional communication and collaboration.
Knowledge of Squirrel (asset), sommelier certification (asset).
Able to work variable shifts; stand for long periods.

As we receive a high volume of e-mails, we are only able to respond directly to you if your resume and interests align with our currently available positions.

Canadian Rocky Mountain Resorts (CRMR) is committed to building a workplace where everyone can succeed and belong. As Bow Valley Workplace Inclusion Charter signatory, we are working to build a diverse, equitable, and inclusive team environment. We value a wide range of skills, experiences, and backgrounds; and encourage all qualified candidates to apply. CRMR is continuously evolving our systems and practices to remove barriers so all equity seeking groups can succeed.

If you can’t apply online or request accommodation during the application or hiring process, please contact our Human Resources Department at 1-403-760-4474.